Submit ›
or
2.0 Based on 386 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Store and old staff 3 months ago 6
    • Polite manager 4
    • Store location convenient 4
  • Customers don't like
    • Rude customer service 25
    • Customer service 24
    • Loss of time 17
  • From mobile
  • 19 hours ago
  • #906468

Walgreens needs to talk to there Employers in the whole store to keep Your Personal Family Problems To Yourself. Employees shouldn't talk to Customers and Talk about Those People. I will not Go In To Shop and I moved All My Prescriptions to another Drug Store.

Add comment

Last night I decided to pick up some things at Walgreen's. I asked one of the workers what batteries were on sale. He and some other people told me look at the sign. They were making fun of me behind my back. So then I was furious and I cursed at them and they were quiet. I believed one of the workers were stealing and making a deal with the other one. But honestly Walgreen's you need better workers. When I left I didn't received my items that I... Read more

Was this review helpful? 0 0

Called 8/20/16 ~12:30pm to pharmacy. Urgent but ON HOLD before ANYONE answered for 35 MINUTES❗️ Finally we hung up w/out EVER being helped: Walgreens Store 20675 Fm 1093 Rd Richmond, TX 77407 (281) 239-3772 Typical.

Add comment

Took my grandson for sports physical. They charged 60.00 compared to MedExpress which charges 30.00. Insurance won't pay for those so it is highway robbery to charge double. We didn't do comparison shopping before and sorry we didn't.

Add comment

Worst customer service ever by Courtney Assitant store manger.. I came in Monday afternoon from a walk to pick up some cigarettes , I was asked for my ID, by the cashier which I understand there doing there job, but I did not have it at the moment, Granted Im in my late 30's never been ID for Cigarettes before the Lompoc Walgreens .. The ASM had the worst customer service, she refused to sell them to me told me come back with my ID. When I... Read more

Was this review helpful? 0 0

I was employed by Walgreens for 18 years as a pharmacy technician. I was fired over a trivial matter that was blown out of proportion . One witness out and out lied. I tried desperately to talk to anyone above store level. I got nothing but silence. I am filing a complaint with the eeoc. If only they would have talked to me that wouldn't have happened. They are completely heartless and uncaring.

Add comment

Well i did read,the terms of service not much to say lotta terms.Why? I am just looking for a general manager i could speak to over the phone for a complaint is all?

Add comment

On line, I found a product at $15.99 and checked store availability near me at 10320 Main st. Fairfax, VA. When I checked out, it was priced at $19.95. Asked cashier and manager to verify the price when they told me that $15.99 was member price. I told them that I was a member, then they told me they would send $3.00 to membership card. Any way numbers don't add up. Nonsense. This is not my first time to experience price difference between... Read more

Was this review helpful? 0 0

I really think you (Walgreens) should do something with your customer service (Phones) and at this store. Today at 09:15 PM I called your customer service line, and I really hope your phone calls are recorded, because the person that answer the phone, should not represent your customer service at all, I will follow this until the latest consequences just to make sure that person does not work for Walgreens any more. My brother went to the... Read more

Was this review helpful? 0 0

I usually use the pharmacy at the Holly Springs Walgreens for prescription refills, and I wanted to check how many I had left quickly. I gave the pharmacy a call to find out, and they were quite rude. I found they were short with me, interrupted me twice when I was speaking, and hung up on me before the call was even done. I was very disappointed because I usually use their service in order to get my prescriptions. I unfortunately do not have... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Walgreens.
Filing a new complaint about
×