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I worked as a Customer Service Associate at Walgreens for 3 years. I used to be one of their favorite employees until a new manager took over & brainwashed the other assistant managers into disliking me. I would always volunteer to work extra shifts, work all...
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1 comment
Anonymous
#935562

That's a shame. You should of reported them

Review
#540327 Review #540327 is a subjective opinion of poster.
Service
Walgreens Manager
Called Walgreens to take to someone on photo. After being on hold for 10min some guy answers just saying his name. I told him I'm looking for the photo department. He instantly snapped at me "this is the phot department". I said OK then I told him that my husband had...
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Review
#540129 Review #540129 is a subjective opinion of poster.

Other Product Review

*** all y'all nagging *** and ***! Maybe if you people would not treat their employees like *** they would be a bit more into helping you, they aren't your personal punching bag!
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Review
#539855 Review #539855 is a subjective opinion of poster.

Walgreens, Worst service I ever experienced

1.0
Details
I called Walgreens to refill a prescription. After being on hold for 24 minutes I hung up. I called back 2 more times only to be on hold for 20 minutes and 15 minutes before hanging up again. I called back to speak to a manager and the girl said she would connect me. I was on hold for a few minutes and the phone started to ring, it rang for a couple of minutes and no one answered. I called back again and had the same result. The third time I called back the girl said there was no manager in the store just a shift supervisor. She then said she would connect me, and guesse what, on hold for a few minutes and the phone started to ring and no one answered. ARE YOU KIDDING ME!! How can the biggest retail pharmacy run their bussiness so poorly. The girl also told me they were real busy. Seems to me they are always short staffed. Maybe they should stop being so cheap and hire some people so they can service their customers properly. At least one to answer the phone.
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1 comment
Anonymous
#883649

you can always call the automated line to see if your meds are filled, or even get them filled yourself...you dont need to speak to someone to do that..i mean if they had 1,000 calls just to check if meds are filled and they had to ring people up as well as get meds filled and in order its a lot..i mean come on people

Review
#539738 Review #539738 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Cannot Unsubscribe from WalgreensCrapSpam

Made the mistake of buying something from Walgreens. Now get way too many spam/ads cannot unsubscribe from.Incomplete and/or non-existent instructions for unsubscribe. Made the mistake of buying something from Walgreens. Now get way too many spam/ads cannot unsubscribe from.Incomplete and/or non-existent instructions for unsubscribe. Made the mistake of buying something from Walgreens. Now get way too many spam/ads cannot unsubscribe from.Incomplete and/or non-existent instructions for unsubscribe. Made the mistake of buying something from Walgreens. Now get way too many spam/ads cannot unsubscribe from.Incomplete and/or non-existent instructions for unsubscribe. Made the mistake of buying something from Walgreens. Now get way too many spam/ads cannot unsubscribe from.Incomplete and/or non-existent instructions for unsubscribe.
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Review
#539623 Review #539623 is a subjective opinion of poster.
Reason of review
IWantToUnsubscribe
Preferred solution
IWantToUnsubscribe
Tags
  • Unsubscribe

Never step a foot in walgreens again

Left the hospital and went straight to Walgreens the same location I dealt with for 12 years, try to get my med not to mention the severe pain I had ..............a white robe lady all hipper came to the window , before she even looked at my prescription she immediately said { I WILL NOT BE ABLE TO HELP YOU BECAUSE WE ARE SO BUSY, COME BACK IN FEW DAYS} prior to that I heard a car squealing tires in the drive through was wondering why. Walgreens drug test your pharmacist please. Our health is not a joke especially dealing with your careless employee.
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1 comment
Anonymous
#898860

They suck!!!

Review
#538786 Review #538786 is a subjective opinion of poster.

Prescription Filling Review

I brought my scripted on Sept 18th in to walgrens Jamestown ny. gave me a slip for. Sunday 21 it would be filled it was pain med. I had back surgery 3weeks pryer . the pharm . refused to fill it told me I was drug and doctor shopping and said to leave or he would shut me off all my meds.
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Review
#538721 Review #538721 is a subjective opinion of poster.

Walgreens - Review from Bellevue, Washington

The Walgreen in Fort Worth, TX gave me the wrong prescription for my 5 year old son. Even after i gave them my phone number and address. I did know it until his doctor ask if his eye drops were working and i told him we received amoxicillin. It didn't even have the same address or name on it. I called the Walgreens and told what happened all they seem to care about was getting the rest of the medicine back.
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Review
#538539 Review #538539 is a subjective opinion of poster.
1.0
Details
I have been going there for yrs. spend thousands of $s on meds, last night I went to pick up 2 important meds I ran out of, it was near closing time when I got to the counter I realized I had left my wallet at home. My co-pay was $3.00 I only had $2. 83 cents so I...
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4 comments
Anonymous
#878480

Same issue here! In fact I'm sitting out side a Walgreen midway having an asthma attack!

Waiting on my refill, filled my same inhaler here for 10 years! Going by my walgreens app it went from waiting on the doctor to now order received, I go up to the to ask how long because I really just needed squirt, she said it was never called in! I said it was I know it was per your app and I was on the ph one with my doctor as she completed the faxed request! I said look I'm having an asthma attack I need something!

I said I'll buy the over the counter stuff I just need somethjng. I can hardly talk and she says I need your ID! What LOOKING Lady I'm Having An ATI MA Attack DO U NOT GET GET it! I said here's my purse here my insurance card here's my phone she said no I need id!

I came into my car where I sit right now as my doctor call them. My ID I left at work on my desk!

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Review
#538505 Review #538505 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Pharmaceutical drug

Walgreens - Pharmacy is restructured

1.0
Details
Use to have a separate window to drop off prescription or talk to a pharmacist. Took the window out and everything is one line now. Waited in line to drop off a prescription for 15 minutes. Had to come back the next day , because didn't have enough to fill it. The next day waited in line for another 15- 20 minutes only to find out that the price was different now and needed to call Medicare. Came back the following day to pick it up and decided to use the drive thru. What a MISTAKE! 2 windows one had a customer already there. Sat about 5 minutes, with no acknowledgement that I was even there. Pushed the call button, to be told 1 minute. Waited another 5 minutes and pushed the call again. Was told she was busy. After waiting 12-15 minutes in drive thru I finally got the script. Called to talk to store manager and had to call back 3 times because no one picked up. Called corporate Doubt if anything is going to change
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2 comments
Anonymous
#876067

pretty *** of that walgreens not to have a talk window. ten times easier to push threw the line in a need a better explanation of their drugs or wants a more private area to discuss concerns.

(you would not believe how many i have to ask to step back because they are right on top of the person getting help.) two windows for drive thru im not surprised having issues there (our second one was taken down because of the problems) ever try to go to a mcdolands that its crazy. keeps calling.

if they just did it might be a few years before it gets fixed but it might make them think twice before pulling that *** again. long story sort no reason to ever not have one, no matter how small the space is.

Anonymous
#874842

nothing will change. corporate doesnt care either. customers service is gone

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Review
#538211 Review #538211 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution