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I went to WALGREENS in Callahan, FL. where the pharmacist are rude and arrogant. I took the same prescription I've had filled there several times from the same doctor. This time I was told that my GYN/General Practice doctor has no business treating me for ADHD and...
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2 comments
Anonymous
#876068

um...the drugs aren't part of the good faith. must of been your state maybe.

most states they are not part of it.

walgreens problly made all of the pharmacy's run that way (they also have a look 40 years old or older policy for cigs and beer nation wide) florida's drug laws are changing i heard on the news. so chill no matter will you go you'll have the same result.

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Review
#538025 Review #538025 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
After being told by the pharmicist that the drug was not in stock at any of their local stores, he suggested that I ask my Dr to change it to a similar drug my Doc had no problem changing it. After three months of filling the new script, only partially the last time, I...
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1 comment
Anonymous
#876069

alot of drugs are on back order. you'll have the same issue at cvs. complain to the drug companies.

Review
#537743 Review #537743 is a subjective opinion of poster.

Unavailable Medication Review

Pharmacy never seems to have the right med. and are very slow.the pharmacist said I can go to cvs and if they have he can transfer it.i ask if he could call he got Ruud I have just had it with this place
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Review
#536640 Review #536640 is a subjective opinion of poster.

Walgreens - Incompetent service

I went to get a flu shot at the Highland , Indiana location. I was told that my insurance no longer covered the shot and that I would have to pay cass. Afterward, just for the heck of it, I called the insurance co. who said I was covered! Thus began a series of calls between me and the insurance co and Walgreens. At one point I went into the store and called the insurance and let them talk to the Walgreens employee who STILL could not figure out how to send the claim! I went back later that day determined to stay until they gave me a refund. I gave them a toll-free number that was clearly visible on my insurance card and asked them to try that. FINALLY they got it right! I will NEVER go to the Highland Walgreen's again. Pharmacy you can trust? BS
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2 comments
Anonymous
#1164032

I picked up a prescription from Walgreens and when I got home I did not recognize the prescriptions. I then look at the address and found out they belong to someone on the other side of town.

I'll return those to the Walgreens and pick up the correct prescriptions. I'm glad I didn't take the wrong medication it could have been dangerous.

Anonymous
#1164031

The doctor prescribed to medications for my husband one for each knee, the pharmacist insisted this order was a copy or repeat prescription. I tried to explain my husband has two knees and the doctor wanted medication for each one of them.

The pharmacist was lost and impossible to talk to so we ended up going to the insurance company Cigna online pharmacy and they filled the prescriptions as they should be and everything worked out fine. Walgreens could not figure out how to fill a simple prescription.

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Review
#536324 Review #536324 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
do an investigation to find out how many other customers had to pay cash for services that were covered by their insurance. They are due refunds!

Walgreens - Prescription Filling Review

I been using walgreens for over 20. Years and walgreens stop filling the scripts for that doctors .now they have started back.so I got some scripts on the 15th of September 2014 may daughter took them to a pharmacy to get them and u took the rest of the 4 days later cause I like walgreens quality and they gave me a hard time and would to filled them saying if I filled from one pharmacy I cannot fill at there pharmacy so I said what if one have and the other don't .she said it was there rule.the public is talking about how walgreens doing they have a bad reputation now and have been for the last 5 years. There phone number is 601-545-6959. 05307 6130 U.S. highway 49 Hattiesburg ms.39401
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Review
#536202 Review #536202 is a subjective opinion of poster.

Walgreens - Inability to have my meds filled

5.0
Details
I called in a prescription 5 days ago and the pharmacist keeps telling me that the Doctor hasn't called back. The Doctor said walgreens has not called her everyday walgreens tell me we'll call her, and everyday when I go to pick up the meds I am told we'll call the Doctor. Today, they asked me if they should call. I told them to do whatevery they want to do. This happens everytime I try to refill an rx that requires a call to the Doctor. My husband is out of his medication and they don't care. How can you call yourself a pharmacy and not be concerned about the patients medication. Right now my husband is out of his Prozac and it is not a medication that he should miss taking.
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1 comment
Anonymous
#872364

Why can't you call? Do you have a phone?

Review
#535823 Review #535823 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
drug refill
Preferred solution
Deliver product or service ordered
4.2
Details
At my regular checkup at my PMD(pain management doctor) for my refill of pain meds.Take them to the one and only Walgreens I have used for the last six years with the same Rx meds. A Temp pharmacist filling in refused to fill one of my pain med rx's because she felt...
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2 comments
MattD78
#874036

A pharmacist may refuse to fill a prescription based on his or her professional judgment or for a variety of other reasons. For instance, a pharmacist may refuse to fill a prescription because of concern about a possible interaction with another drug you are taking, because he or she has questions about the dosage or because of doubts about the validity of the prescription.

If a pharmacist believes that the prescription for a controlled substance is issued for an illegitimate reason based on the answers to their questions, the pharmacist will refuse to dispense the medications.

Although pharmacists are not supposed to deny prescriptions based on quantity alone, that is not necessarily the case. And yes, pharmacists do have a right to this HIPPA protected health information in case you are wondering. - See more at: http://www.healthcentral.com/chronic-pain/c/240381/161487/refusing-prescriptions/#sthash.13hanxPI.dpuf

So pharmacists do have the legal right to refuse a prescription.

I am sorry you are in chronic pain, and hope you can find a pharmacist willing to work with you and your doctor, but this pharmacist has every right to say "I won't fill that prescription". Just like you have every right to take your business elsewhere.

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Review
#535779 Review #535779 is a subjective opinion of poster.
Product
Walgreens Pills
Reason of review
refused to fill legitimate Rx
Preferred solution
Allow my Pain Management Dr. prescribe 120 pills on a certain pain med when needed and not make me jump through hoops and make my PMD write long notes to the pharmacist!

Walgreens in Spring, Texas - Three hours on hold and counting!

1.0
Details
On four separate occasions I have phoned into walgreens pharmacy department, and each time I have been on hold a MINIMUM of an hour! Tonight I have been on hold for three hours and counting. Just trying to ask pharmacist a question about a refill! I'm done! Pretty sad when walmart is the better choice! I was out of state last month and needed a prescription transferred to be filled there. The walgreens in that state couldn't believe how long they had to be on hold to get me taken care of! How in the *** do they keep their customers with service like this?!! Worst business I have ever had the misfortune to have to deal with on a regular basis. I don't usually file complaints, but this is just unreal!
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Review
#535559 Review #535559 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Gift card
3.0
Details
I went to my regular pharmacy to fill my rx's this morning & my "regular" pharmacist changed her schedule. I made nice w/pharmacist, whom I never saw& is the pharmacy manager. After an hour(my 25 yr old daughter is terminal & her oxygen tank was running...
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2 comments
Anonymous
#872090

your story is one of thousands so so so sad.

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Review
#534968 Review #534968 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Reason of review
discrimination& defamation of character
Preferred solution
Deliver product or service ordered

Walgreens Pharmacist Review

my wife went into 54th and 66th Street work Chris the pharmacist refused to fill her prescription for her painkillers and she blackballed from Walgreens because he is not like the doctor that she went to I don't think that's professional why he would you I want you profile a woman that has proof of damage
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Review
#533551 Review #533551 is a subjective opinion of poster.
Service
Walgreens Pharmacist