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I dropped off my sons prescription and the pharmacist refused to fill it. I wasn't told until 50 minutes later when I called to see if the prescription was going to be covered by my insurance provider.(they were suppose to call me and didn't) Hence they said it would...
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1 comment
Anonymous
#812666

that is why a CVS is right acrossed the street from a walgreens they know that if they put up a store they can run it with all the XCUSTOMERS of walgreens. this is the most common issue that walgreens has they refuse for whatever reason to not take care of the customers

Review
#486067 Review #486067 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Waited in line 15 minutes on my lunch half hour hoping to fill an emergency Rx before returning to the dentist again late afternoon. No they said can't fill before another 25 minutes I'd have to wait. You're not helping customers. Close the portland Lloyd center...
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6 comments
Anonymous
#829923

Obviously if you waited 15 minutes in line then they were backed up. The fact they even told u 25 mins was generous.

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Review
#484764 Review #484764 is a subjective opinion of poster.
I went to the pharmacy to pick up a prescription for my father who has an inflammation in his prostate I asked them to refill the metronidazole and they refilled another prescription called metoprolol. I asked him to please correct the medication and they said the...
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1 comment
Anonymous
#807199

Typically once any medication has left the pharmacy they will not take it back. It has nothing to do with any situational mix-up but on the general principle that they cannot guarantee it's safety to be dispensed to another person.

When you pick up drugs would you want it to have previously been in someone else's possession outside of the pharmacy?

Probably not. It sounds like you realized the mistake pretty quick which is probably the only reason they took it back.

Review
#483151 Review #483151 is a subjective opinion of poster.
Service
Walgreens Prescription Refill

Walgreens in San Jose, California - The worst customer service experience, multiple times!

On multiple occasions, terrible lead management of every departmwnt, do it seams: Pharmacy, agm, coward general managers. But that's how corporate works; neverhiring someone that ccould infuriate someone of hire job holdingpower. A customer should not be screamed at, across the store, by an employee for doing nothing wrong to their understanding and forced out of the store for Un wanted business. Thus being done at multiple occupations in the last couple of years at different locations. I have officially cancelled all marketing material and rewards as well pharmaceutical information in their systems from them. Absolutely uncalled for; i would never hire such an employee of my 8 years of retail corporate management!
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2 comments
Anonymous
#813061

I don't even know what you are trying to say here. You probably were doing something wrong, your spelling and sentence making abilities has me thinking you are not the brightest.

Anonymous
#805656

did you ever wonder how much money they took from these employees were they making 25.00 dollars an hour and had it reduced to 20.00 dollars an hour(by changing a title) and then again reduced to 15.00 dollars an hour(by changing the title again) it creates very angry workers. not that is the customers fault at all but this company could care less about the customers satisfaction!

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Review
#483031 Review #483031 is a subjective opinion of poster.
I got stuck in Ohio with a dislocated shoulder for 5 days because of these ***....I have EDS type III, which is a rare joint congenital hypermobility syndrome (1/5000-1/20,000 people). They would not fill my doctor's emergency script, canceled it without any...
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4 comments
Anonymous
#808648

@Hellhathnofury! Ever hear this sound?

Waaaaaaaaahhhhh! You're blaming Walgreens for dumping your prescription meds, and blaming them for your dislocated shoulder? You play heavy medal drums and Walgreens is to blame for your dislocated shoulder. Hey genius.

First of all, we don't care if your autistic, artistic, or altruistic. You came on her seeking sympathy and you're not going to get any here. Second of all, your drum playing is what's causing your shoulder pain. Finally, why would you expect Walgreens to pay your hotel bill when you are the one that chose to stay there?

Who is the i d i o t that sat there for six weeks waiting to get a response from Walgreens? YOU!!! BTW, ALPRAZOLAM IS XANAX!!! It doesn't take the knots out of your shoulder, nor prevent another dislocation.

GO SCAM SOMEONE ELSE!

You have no case Mr. low functioning humanoid.

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Review
#483028 Review #483028 is a subjective opinion of poster.
Loss
$1000
I was getting ready to go out of the country for 6 months and needed more contacts before I left. I placed an order over the phone bc I had a 20% off coupon. I called them like 5 days after I placed the order bc I hadn't gotten an email or phone call or anything. The...
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Review
#482981 Review #482981 is a subjective opinion of poster.
I went to walgreens today to fill my pain prescription because my regular pharmacy was out. The pharmacist asked for my ID and insurance card, asked me several questions about allergies, have I taken this before, etc, then said he'd have to check his stock "and a...
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1 comment
Anonymous
#813074

The dea is up their butts. It's just a matter of time before they raid other chains as well. At least they don't lie and tell you that don't have it in Stock when they actually do like all the other chains.

Review
#482977 Review #482977 is a subjective opinion of poster.
Service
Walgreens Pharmacist
After attempting to locate a nasal spray product on my own for about 10 minutes, I approached the pharmacy tech to ask for help. He told me a location, but I misunderstood. I found an end cap that had the product tag and price, but no boxes of product. I asked the...
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4 comments
KevinRichards
#957995

Your husband and you must be two years old if you cannot find the product yourselves after they pointed you to where it could be three times. I did not know that two year old's kids were allowed to be married, even with parental permission.

No one was rude to you, you are not the only customer in the store and they cannot give you special one on one treatment just because your parents were not there to guide you to the product. What would you consider civil treatment, holding your hand an guiding you to the product?

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Review
#482645 Review #482645 is a subjective opinion of poster.
Service
Walgreens Manager
our family went to walgreens in big rapids mi on 4/5/14 to have easter photos taken with the easter bunny for our kids and grand kids, while their my husband hugged the easter bunny trying to convince our 18 month and 23 month old grand daughters it was ok to have...
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11 comments
Anonymous
#804054

I think the bunny is telling the truth. Why would she lie?

Even if you say it's not true, she felt it. What are you planning on suing for?

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Review
#481852 Review #481852 is a subjective opinion of poster.

Walgreens in New York, New York - Laceration to my face

Walgreens Sunny Smile Razors made in CHINA. These razors are defective and cause injury. They fall apart at a point where the bottom razors slips down and out of the plastic head. The exposed edge of the blade is then able to cut. This all happens of course in split seconds. These items made in CHINA are not inspected. In no way are they a quality product. These razors should not be allowed into the U.S. market. Inferior, faulty, defective products. Try them at your own risk. There should be a warning label on them. The are more dangerous than cigarettes.
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2 comments
Anonymous
#802992

Why would the person in the bunny costume make up a story like this? Sounds like the bunny isn't going to let this lecherous man get away with groping her!

And, his wife sounds like a very uneducated person and should keep her mouth shut because she should have been the one to try to get the children to calm down not the husband.

It was a situation where he thought he could get away with his indiscretion, but I'm siding with the bunny. These people, the husband and the wife, need to face the music and get what they truly have coming to them - justice!

Anonymous
#802672

Cigarettes killed two members of my family....return them or don't buy them again....grow up

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Review
#481813 Review #481813 is a subjective opinion of poster.
Loss
$2500