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I have tried to contact district and corporate offices by telephone. No live person to speak with at the district level. i called corporate complaint line. They took my information and said it would be about 2 days before someone gets back to me. Ridiculous. This...
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31 comments
Anonymous
#903701

How is a customer supposed to know what the beeps mean? Maybe a late beep is normal, maybe the door beeps for other reasons.

Unless they require their customers to show their certificate of having completed door beeping class before being allowed to enter, they can't expect the customers to correctly interpret the beeps. I just ignore them. I don't steal, and I get beeped all the time when entering and leaving stores.

This story is a good lesson for us parents when our kids are old enough for "the talk".

No, not that talk. The talk where you tell them what their rights are in these situations.

The daughter didn't know she did not have to consent to having her belongings searched. Children are taught to obey authority, and when they get into the teenage years, we need to teach them when they should not, and how to assert their rights appropriately.

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Review
#481092 Review #481092 is a subjective opinion of poster.
Service
Walgreens Cashier

Walgreens in San Leandro, California - My Employer nor Blue Cross is Govt funded

Firstly, Walgreens would give you a $25 gift card for every prescription you would transfer in January 2013. I transferred 7 from CVS but only received one $25 card and that was after complaining to management and emailing corporate Walgreens. Where's my other 6 gift cards? They will not give anymore. That's fraud! Next, I fill 4 prescriptions a month and they will not give me the 5oo points because they say I and my Blue Cross insurance is government fund. BOGUS. I have never been a govt employee, received assistance, used any coupons and my employer is not govt funded. After calling balance rewards, filing an investigation etc. they still say I am govt funded but they will not reveal where that information is coming from or what detail in my profile proves that. The Pharmacy manager even looked into my profile and stated there was nothing there that showed govt funding. Such a scam!! The only reason I stay with Walgreens is because my location has a 24 hr pharmacy and I go at 5am to pickup scripts to avoid the long lines because they have 1 person taking care of a drive thru and inside counter. Just unbelievable!!
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1 comment
Anonymous
#798684

count your pills!!! they are stealing from customers!!!

Review
#480438 Review #480438 is a subjective opinion of poster.
Service
Walgreens Manager
Tags
  • government funded prescriptions
Ever since I started work at Walgreens I have had nothing but problems there. Especially with this new employee. For the sake of privacy we will call her J. Well J is for lack of a better term, an obnoxious ***. But me being the nice person that I am, I try to make the...
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25 comments
Anonymous
#808658

Illinois is an "at will" state, which means you can get fired for just looking at the boss sideways. makeshift_heart, quit your whining. Sounds like you got what you deserved either way.

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Review
#480366 Review #480366 is a subjective opinion of poster.
Service
Walgreens Manager
I am a regular customer@ Walgreen's in Swainsboro, GA. I have two prescriptions that I take on a regular basis for several years. They were prescribed first by a reputable physician@ Emory Healthcare in Atlanta, Ga. Last evening (03-22-14), I used the auto refill line...
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6 comments
Anonymous
#820723

Two questions in regard to the "rude floater"

1.Was the medication a controlled such as a narcotic pain reliever?

2. have you made a "habit' of attempting to obtain early refills on medication?

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Review
#480243 Review #480243 is a subjective opinion of poster.
Service
Walgreens Pharmacist
I took my rx 2 Walgreens 2 be filled and the Pharmacist looked at the rx and announced to the entire pharmacy area that she felt that it was too much medication and would not fill it. 1st of all she had no info on my condition when she made her loud comment, nor did...
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11 comments
Anonymous
#1068798

I had a somewhat similar situation with walgreens myself. I'll be honest though, as I share my story.

I was put on Subutex after going through treatment for heroin addiction. I always used Walgreens out of convenience. I'd fill my prescription on the day I got it from my doctor. It'd usually be 1-4 days early, but I honestly never thought anything of it.

Sometimes I'd have enough to finish off the month, sometimes I needed them early. This was before I talked to my doctor, and my dosage was increased. Regardless, one month towards the middle of the year, some time in summer, I went a few days early and got a partial fill, since I didn't have all the money I needed. I made sure to ask the lady working if I would be able to come back in the next few days to pick up the rest.

She assured me that it wouldn't be a problem. They filled about a week's worth for me. When I returned a few days later, the pharmacy tech asked me to hold on because there was something up. The head pharmacist came up to the counter and told me that they would not be able to fill the rest for 22 days.

Shocked, I asked for an explanation. She refused a detailed explanation and said over and over, "you're too early! I can'f fill this. It's a controlled substance." and got louder each time I asked her to explain how I was early.

We went back and forth for awhile. She embarrassed me. I stood there in tears, fearing withdrawal. I was young at the time (early 20s).

I didn't understand what was happening. My mom called the pharmacy, who basically refused to talked to her, so she went up the chain to someone in the regional divison who finally explained that those 22 days included the remainder of the week they had filled and the 2-3 days from each month that they had filled it "early." I was never notifyed that I was too early. I was never told that this would happen if I didn't wait the full 30 days each month. The regional folks stood by their local pharmacist of course.

I finally called my doctor (or maybe my mom did), and he was kind enough to write me a nee prescription. I took it to cvs, and they explained that (because i had tried to switch the script over to them earlier, and they had talked to walgreens) they wouldn't fill it. walgreens had blocked the transfer and cvs wouldn't fill it even with a brand new script from my doctor with that day's date on it. I even told them that I did not mind waitinf until that week that Walgreens had filled ran out, but they explained that they too would have to wait the 22 days.

At that point, I was a mess because I was sure that I had been flagged in the system somehow for doing something I had no idea was some sort of problem, especially after being ensured that it wasn't a problem just a few days before. Eventually, I went to a "mom n pop" pharmacy who filled it for me with no problem. Filling my Subutex has constantly caused me problems since that time. Most pharmacies don't even want to fill it.

I went on vacation this summer, and because I can't fill it early, I tried to fill it in FL, and no one would fill it there. I thought it was because it was an out of state prescription, but one pharmacist was kind enough to explain to my boyfriend that most pharmacies in FL simply don't want to deal with Suboxone/Subutex scripts or the patients that fill it. Luckily, I have found a great pharmacy that is good and kind to me, but the process of finding that pharmacy was long and tiring. The "looks" I constantly got were embarrassing and frustrating...

the "oh look at this junkie" look. Many days, I wish I had just quit heroin cold turkey because now I'm just dependent on another substance simply to avoid using heroin and to avoid withdrawal. Apparently, the process of getting off of Subutex is harder than getting off of heroin, and it's terrifying... but I don't need the DEA and the pharmacists by proxy making the process of trying to stay sober more difficult than it already is.

I've been sober for a good 3 years now, but I'm still treated like a junkie by these people who don't know a single thing about me. I may not have been in physical pain, but I was in immense emotional pain for years, and only now that I'm sober am I finally learning how to deal with my emotional pain, anxiety, and depression.

I feel for the folks who are dealing with physical pain. I know my dad is one of those people, and I know he had been treated like an addict by pharmacists in the past as well.

I know the post is from over a year ago, but the best advice I can give to anyone is what both my dad and I did. Find a locally owned pharmacy, and build a trusting relationship with your pharmacist. These major pharmacies are not just dealing with DEA rules, but they are dealing with corporate rules as well.

Anyway, best of luck to you. I hope you've found a solution that works well for you and that you have remained in good health.

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Review
#479716 Review #479716 is a subjective opinion of poster.
Product
Walgreens Pills
I worked for Walgreens since I was 18. Walgreens gave me my first job. I was hired on as a Photo Tech back in 2010. I maintained my full time position with the company until 2014. At first, I was always the young kid, so they wouldn't give me serious work or they...
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5 comments
Anonymous
#809951

Wow. Sorry you had a bad work experience.

Ive been at Walgreens for a little bit over a year. I have never had problem with other employee's managers or pharmacist. Even when I was going thru a pregnancy if I said I couldn't do something no one made me they picked up the slack. When I had my daughter everyone in my store called and congratulated me and her father.

When she passed away my boss called and told me to *** as long as I needed. I hate reading employee reviews that are negative...but im so thank ful I have a positive work place where the employees have become good friends.

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Review
#478702 Review #478702 is a subjective opinion of poster.
Service
Walgreens Manager
Tags
  • photo tech
I had always filled my 90 day Tamoxifen prescription at Walmart but decided to give Walgreens a try. What a mistake that was. Walmart charges $24 for 90 day supply of 20 mg pills. Walgreens cried to charge $199. That's over 8 times as much. I told the pharmacist...
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5 comments
Anonymous
#793038

Every one knows walgreens charges the highest price on persriptions.This is common knowledge.Always shop around no matter what you buy.

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Review
#478629 Review #478629 is a subjective opinion of poster.
Product
Walgreens Pills
When I dropped off my pain medication prescription today I was told Walgreen's was out of it, that no Walgreen's pharmacy had it available, and they refused to place an order for my medication. Is there some reason that Walgreen's is not providing pharmacy services? Is...
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5 comments
Anonymous
#887814

Ditto. Me too, twice over.

They initially denied it but eventually they did confirm they have a monthly pain pill allotment. After that it's like the soup naze on Seinfeld: "No soup for you!"

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Review
#478461 Review #478461 is a subjective opinion of poster.
Service
Walgreens Deal
Let's see, March comes before April doesn't it, but Saint Patrick Day supplies are still not stocked yet at Walgreens, while chocolate Easter bunnies have already taken over the isles, much like Christmas ornaments begin to do in August. I chuckled this morning when...
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5 comments
Anonymous
#791003

walgreens doesn't have any requirements for employement except PAY CUTS PAY CUTS. change the name of the job and cut the pay by 5.00 dollars seems to be the going pay cut.

They have been doing it for a couple of years now. You can not expect to get good loyal employees if you are constantly trying to get the EMPLOYEES to quit SO THEY can hire for less.

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Review
#477951 Review #477951 is a subjective opinion of poster.
Today I received the on line weekly circular and under savings and deals, when I clicked, a new page open with promotions. One of the promotions reads "buy 1 Allegra, get 10000 points with the balance rewards". Let me clarify the offer is good not only on line but also...
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6 comments
Tere215
#790669

Anonymous from Titusville, FL.: I am very happy to report that yes, the customer is always right at all the Walmarts in the State of New Jersey and the customer service is excellent!

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Review
#477764 Review #477764 is a subjective opinion of poster.
Service
Walgreens Advertisement
Loss
$10
Tags
  • On line advertisement