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So I went to wags to pick up my script n the lady asked for my insurance so I gave her my card n she comes up with this bs that she don't have the info she needs on the card n says I should call my insurance n get the info myself n bring back to the pharm. what kind of...
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8 comments
Anonymous
#792014

do you also ask the waiter to figure out your credit card number if you forgot you credit card at home?

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Review
#474971 Review #474971 is a subjective opinion of poster.
Service
Walgreens Pharmacist

Walgreens in Lebanon, Tennessee - PHARMACIST IS RUDE AND THREATENING

My son went to pick up his medication after working second shift. Pharmacist (main st Walgreens) questioned him regarding pickup and why his doctor was out of state and threatened to consult with other pharmacists over his choice of doctors. My son has been going there for two years and this pharmacist has been rude numerous times. This time he almost made him come back the next morning to fill his prescription even though the date was current. I can tell you that I'll tell all my friends in PA that Walgreens is not so "family" oriented as they profess on their commercials. Pharmacists are not police and should not treat customers as criminals. They should MIND THEIR BUSINESS AND MAKE SURE THEY PRESCRIBE THE CORRECT NUMBER OF PILLS AND THE CORRECT MEDICATIONS.
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2 comments
Anonymous
#785501

They don't prescribe pills, they dispense them. Secondly, a pharmacist has a PROFESSIONAL obligation to question prescriptions that are unusual or out of their ordinary scope of practice.

This is for safety and yes, some people do "doctor shop". If they DIDN'T question this prescription and this person was taking too much of a certain medication and DIED then the pharmacist can be professionally held accountable!

I assume this medication was a controlled substance based on your account of the situation, and telling your son that he needed to talk to other pharmacists isn't a "threat", but it is what the pharmacist has to do as a PROFESSIONAL and because it's Walgreen's policy for "good faith dispensing" to make sure that controlled substances are dispensed safely. If you don't like their policies put in place to protect patients, you can take your RX to another pharmacy with looser guidelines.

Anonymous
#783635

agree 100% with you. Find a local Pharmacy that treats you and your son better. First name basis is always good then when you need stuff it is like having AN OLD FREIND!!

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Review
#474837 Review #474837 is a subjective opinion of poster.
My mother has her prescription filled at the Walgreens Pharmacy, that she paid over a hundred dollars for. Just to be shorted 15 pills. When we contacted the Pharmacy about the shortage the Pharmacist in his exact words replied " I filled your bottle and I don't know...
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1 comment
Anonymous
#783633

FILE A POLICE REPORT ALSO REPORT TO ISMP Medication Errors Reporting Program (MERP)

1-800-233-7767

Go U.S. Food and Drug Administration's MedWatch Reporting Program

1-800-FDA-1088

Review
#474836 Review #474836 is a subjective opinion of poster.
Product
Walgreens Pills
My mother took her prescription to Walgreens to have it filled, and it was 15 pills short. When we contacted the pharmacy about the shortage, the pharmacist was very rude to her and treated her as if she was dumb. His exact words were "I filled ur bottle and I don't...
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2 comments
Anonymous
#1127729

Read my story ...comment on post# 12 of 1148 on complaints about pharmacy & pill shortages. VERY SAD BUT VERY TRUE.

Think thru the ramifications of your actions prior to doing anything. It's 2016 now & it's sad what it has come to.

YOU will never win. Trust me on that.

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Review
#474834 Review #474834 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
I attempted to order contact lenses through Walgreens, however on all three of the occasions that I attempted to order the company denied my prescription for multiple reasons. After contacting my eye care center I learned that they never received a verification request...
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1 comment
Anonymous
#782818

wow another customer unhappy with WALGREENS. Don't worry, walmart will fill it and probably cheaper!

Review
#474560 Review #474560 is a subjective opinion of poster.

Walgreens in Minneapolis, Minnesota - Cold customer service

received a call from the automated system that my prescription was ready for pick up after doing the refill thru the mobile application, so when i went there they said that they didn't get doctor authorization so i called my doctor to set an appt and then went back to get some supply for few day until my prescription is ready waited too long they called my name wrong which is fine but looking at 4 of them not knowing what going on makes me more sick don't like this store in west saint paul. i want correct information and customer service that know what going on in the store.
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4 comments
Anonymous
#784057

the call was to tell you that your rx was not ready and that there was a problem filling. listen to the **** message before you hang up the phone.

Anonymous
#777670

walgreens really doesn't care what they do wrong to the customer. employees are overworked, underpaid, unskilled, they have been taking money from employees for years.

You have been doing the same job for 10 years well you can now do it for 5.00 dollars less an hour. WHY??

BECAUSE Joe will take the job for 7.00 dollars less an hour.

Anonymous
#780781
@Anonymous

I disagree that we are all "unskilled". I may be overworked and underpaid but you better believe that I will go above and beyond to make my customers at my Walgreens happy.

Anonymous
#780879
@Anonymous

"UNSKILLED" to move on. Because that is what WALGREENS wants employees to do MOVEON so they can pay JOE THE 7.00 DOLLARS AN HOUR LESS TO DO YOUR JOB!!!

few and far between are the happy employee that goes above and beyond for the customer but glad to hear some are still at walgreens!!

So WHY ARE YOU ON PISSEDCONSUMER??????? SEEMS STRANGE??

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Review
#472501 Review #472501 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Tags
  • perscription medicine
I brought 3 prescriptions to my local Walgreens, and they fill them promptly. I get an e-mail asking if I want to transfer them to the Walgreens Mail Order Pharmacy, which I accept. The cost is the same, and free shipping. I keep am checking on these prescriptions as...
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1 comment
Anonymous
#777674

yes they lost another customer!! good for you finally figuring out JUST HOW *** this company is!!!

Review
#472459 Review #472459 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Loss
$5

Walgreens in Las Vegas, Nevada - Ridiculous charge for 6 copies of one photo

Went to Walgreens to get a couple of passport pictures - 2 for $11.99. Expensive, but not outrageous. I asked for 4 additional copies for visa applications and was told no problem. Well, Big problem. The charge for 4 additional copies is 24 dollars. This, according to Walgreens employee is "corporate policy". I was not informed the price would be so huge. I know that I didn't expect it and I doubt any customer would. At a minimum, if they are going to charge such ridiculous amounts for 4 copies they should inform the customer before hand. If this is reflective of their other pricing schemes - well you know why I won't shop there anymore.
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4 comments
Anonymous
#1175453

It should seem like people should have the common sense to assume that if one set costs $12.99 than you should multiply x2 for additional sets. Are you really complaining about your mistakes? Smh.

Anonymous
#786619

If the first two pictures were $11.99, and you wanted 4 more,

2 x 11.99 = 23.98. Simple math, not a employee issue thinking the customer

can add

but a customer issue in not using common sense.

Anonymous
#777676

another unhappy customers WHY? becasue they are terrible.

WORKING at this company is terrible corporate can decide after working for them for years you NEED A PAY CUT??? why? becasue they can hire others to do your job for less.

Over and over again they want you to take PAY CUTS??

Anonymous
#776814

hate to be the one who has to say this but you said 2 for $11.99, so an additional 4 even at 2 for $11.99 would be 23.98 (let's just call that $24). You could have always asked the price before you got them.

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Review
#472299 Review #472299 is a subjective opinion of poster.
Loss
$20
My mother got her prescription from walgreens, notice color of pill was different, my mother called, they said it was okay to take it. That night a lady calls my mom and states she went to pick up husband medication and my mother 's name is on the outside of the ...
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2 comments
Anonymous
#777680

please REPORT TO ISMP Medication Errors Reporting Program (MERP)

1-800-233-7767

Go U.S. Food and Drug Administration's MedWatch Reporting Program

1-800-FDA-1088

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Review
#472015 Review #472015 is a subjective opinion of poster.
Service
Walgreens Manager
I called to see if I could get a flu shot and was told yes. I went in and saw a sign telling me to sign in at the computer kiosk. I did this and sat for nearly a half hour. Shortly after I signed in, a nurse came out of the "Healthcare Clinic" (confusing name because...
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4 comments
Anonymous
#775724

WALGREEN has terrible customer service skills. Employees seem to be the lowest of possible picks.

I believe they take some sort of test to get hired. Must be are you a complete *** (you got the job)

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Review
#471601 Review #471601 is a subjective opinion of poster.
Loss
$20