Walgreens
Reviews and Complaints
Walgreens - Customer Care Review
Walgreens offered NOTHING it promised.....twice.
I was looking for a full-time job, and I recently got hired for a Walgreens in Florida. Right before I joined, they offered me at least 30 hours of work, plus benefits (that included health, vision, AND dental). A few weeks after I joined, they hired someone new; according to Walgreens, he was a former employee that was brought back. I don't mind working with new people, but as soon as they hired him, I was brought down to 5-10 hours a week. I (angrily) asked the manager why, and she said that they had to cut hours recently (and she actually wondered why). I also noticed I wasn't getting my insurance either, so I asked them about that too. It turns out you have to PAY for the Walgreens insurance, and with cut hours, there was no way that this was happening.
After a while, I couldn't even pay my own bills, so I had to move back in with my parents in North Carolina. I decided to transfer from one Walgreens to another, figuring that it was just that one store that had the problems. But it happened again; right after the NC Walgreens hired me, THEY hired someone else, someone who had worked with the company before. And wouldn't you know it, as soon as they do, MY hours are getting cut. And because of that, again, I can't get my insurance. Oh, but it gets better: after they hired me, they said my T-shirt wasn't "up to date", and they forced me to wear a new, long-sleeve shirt.....in July. I asked if they could give me a short-sleeved shirt, but they said I had to pay for it.
So let's recap: my hours are cut, I have to pay for my own insurance that they promised to give, and now they're forcing me to pay out of pocket just so I can wear a comfortable shirt at work.
In short, the company offers NOTHING it promises to their employees. You get hours, they get cut. You want insurance, you have to pay for it. You try to make a simple request, they shoot you down saying that YOU have to pay and fix the problem.
Bottom line, you can work for Walgreens.....just don't expect it to pay any bills.
Walgreens doesn't care about past employees
I retired from the Walgreens company after 25 years and they gave me nothing when I retired. When I started with the company they promised us insurance rates after retirement comparable to current employees with low employee co-pays and as of today they are no longer providing either.
In fact, the insurance they sell us retirees that spent our whole lives working for this money greedy company is as high as anything you can buy off the internet.
Here is the kicker, even if you manage to get lower insurance through someone else, unless you pay the higher Walgreen rate you also don't get prescription discounts. Really, all I can say is there is no reason for me to ever shop at Walgreens again and thank God my 401K is not connected to a company that cares so little about anyone.
Preferred solution: Let the company propose a solution
Employees Taken Advantage/Not Paid Enough
Flu Medication Review
Walgreens in Clifton NJ, Main and Clifton Ave.
I have been going there for yrs. spend thousands of $s on meds, last night I went to pick up 2 important meds I ran out of, it was near closing time when I got to the counter I realized I had left my wallet at home.
My co-pay was $3.00 I only had $2. 83 cents so I decided to pick just 1 or so I thought but the pharmacist a female would not give me the meds because I did not have the complete $3.00. I spend close to 30 min. basically begging people for 20 cents never been so embarrassed in my life.
Starting today I will move my Rxs to another pharmacy, I will never shop at Walgreens ever again and will make sure to get as many people as I can to never go there. Oh, and they make their young staff to push candy on customers worst than drug dealers. The candy is supposed to be free if they forget to ask but they have to call their manager to tell them and they get in trouble.
Also annoying when they have to welcome every customer that comes in while they r trying to serve u! from 1 to !0 they get a "0"
Preferred solution: Let the company propose a solution
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Verified Reviewer | Houston, TexasRUDE PHARMACIST SCARED FOR HIM TO FILL ANY PERSCRIPTIONS.
I Encountered...
****Correction**** HE HUNG UP THE PHONE...NOT ME. Just in case this is used in court, I want the information correct.
Preferred solution: Let the company propose a solution
New hires getting MY hours
Never step a foot in walgreens again
Walgreens Pharmacy Hostile to intractable Pain Sufferers
CurrentPharmacist-
Not to denigrate your chosen profession too badly, but pharmacists are doctors because they've chosen to call themselves that, not due to any external accolades, and certainly not due to them taking the training and certification to be licensed...
A warning to all Walgreens Pharmacy customers – due to a legal situation in Florida of Walgreens own making, all Walgreens pharmacies now have a number of store enforced policies of Walgreen’s own creation, which have been forwarded to all Walgreens pharmacy locations and have begun to be enforeced this week, including-
1. Showing state identification to initiate and receive prescriptions determined by Walgreens to be suspect (I.E. pain medications, including Vicodin, Methadone, Oxycodone)
2. Requiring phone verification of legal, signed, hardcopy prescriptions from primary care physicians for prescriptions determined by Walgreens to be suspect (I.E. pain medications, including Vicodin, Methadone, Oxycodone) in excess of 60 pills.
3. Refusal to dispense of legal, signed, hardcopy prescriptions determined by Walgreens to be suspect (I.E. pain medications, including Vicodin, Methadone, Oxycodone). Since many of these prescriptions are required to be filled at one nonchanging location (to reduce diversion), this equates to denial of care.
These policies are the ones they are now making public – there may be other policies which will not be known until individuals run into their restrictions. These policies ALWAYS require additional time, delay, and labor for the prescriber and the patient, and are designed to delay or DENY the intractable pain patient of legally acquired prescriptions ORDERED by a licensed physician. To me, this smacks of prejudice against pain suffers, and a desire to modify ,contradict , or flat out deny licensed MD’s orders. Although I understand the need for vigilance on the part of the pharmacy to prevent diversion, these new policies (as well as past behaviors) appear to me to be completely too restrictive in their enforcement, and seem to leave all determination of prescribing to the pharmacist or possibly their assistants!!!
My own experience today (18 April, 2013) had me being told by the pharmacist that these new restrictions were a new federal law that was just starting to be enforced this week. After going home and determining there was no new federal or state law with these requirements, I called the store and talked to an assistant, who informed me that the pharmacist was mistaken, and that it was a new company policy, rather than a new federal law, and that she didn’t “know the lingo”, being a non native English speaker(Indian). As it’s a pretty large difference between Federal law and company policy, and since I’m sure none of the words used were “lingo”, this makes me worried about the quality of pharmaceutical care provided, since the pharmacist does not appear to speak the language of this country!
I am going to forward this to Walgreens Corporate, and also inform the California State Pharmacy Board, and see if anything comes of it. But for now, I wanted to warn as many people as possible – if you’re a pain sufferer, stay away from Walgreens!!! As a matter of fact, even if you’re not – is this the kind of medical care we want to encourage???
The store information is as follows-
Walgreens Pharmacy Store # 9048
2595 E BIDWELL ST
FOLSOM, CA 95630
916-817-****
Finn E-cigarette
Inability to have my meds filled
Preferred solution: Deliver product or service ordered
Pharmacist Review
Review from Deer Park, Texas
Walgreens - Service Refusal Review from Darien, Illinois
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"Right before I joined, they offered me at least 30 hours of work, plus benefits (that included health, vision, AND dental). It turns out you have to PAY for the Walgreens insurance?"
Well, yes.
You are provided those benefits for working full-time. If you choose to use those benefits, you have to pay for it. What rare, heavenly job did you have before where the business payed for your own health insurance, vision, dental, 401k? I would love that job, but sadly they are extremely rare to find.
I'm sorry, you're dealing with your hours being cut. It certainly sucks, and really just means it's time to find a new job that doesn't cut you. The advantage to using your job's health insurance is that they are generally cheaper than getting health insurance outside your job. Either way, you have to pay for it.
There's no way around that.
I sympathize. I worked there too.