Walgreens Reviews and Complaints
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Walgreens in Greenville, Mississippi - Nasty attitude
I FEEL LIKE THIS TERRILYN TAYLOR PERSON SHOULD NOT BE A MANAGER. She has a nasty attitude.. If you don't want to do your job then stay at home. I will not go to wal greens again long as she is still employed there. She had an attitude with me because she knew somebody I knew. I feel like it was wrong to treat me the way she did when I only asked a question and I feel like it's her JOB to answer. She is the manager. I do don't feel like she should have authority over anyone, with an attitude like that. I usually go to Walgreen every other day. I want be going back because of this bad experience. And it's sad because this is the only walgreens in our city.
Walgreen's employs a very cumbersome policy regarding copyright release for photos made by a professional photographer. The policy is not communicated to consumers when the consumer places their online order, nor is it communicated to the consumer when he/she receives...
Walgreens in Cedar Rapids, Iowa - Waiting for meds that were ready
I went to the store in iowa city and had my prescription filled, had a seat and was told i would be called when ready. About 45 minutes later i was called, apologized too because the person went to lunch and my medicine was ready but no one bothered t call me. Now when I go in at night the poor pharmacist is the only one there and is running ragged doing everything but i only waited 5 minutes. The service at the store is the worse, even in the front end i have to yell hello to find someone to wait on me, what is wrong with that company? I am currently transferring my medicines out of there, I do not believe the day shift is competent.
Walgreens in Lakeville, Minnesota - No meds available because they got fined.
I have been on chronic pain meds for years, and depend on these drugs for normal daily function. I have a degenerative cervical condition, and its getting worse month, by month. Without this medicine, all I do is lay around and try to get comfortable. Forget about restful sleep. After calling around to a few of the Walgreen pharmacies in the Minneapolis - St. Paul Metro area, I discover the common Percoset pills I normally need are "out of stock, with none coming in the future." Other stores have them, just not at Walgreens. Then I started reading about their DEA issues in Florida where mountains of these meds were being diverted, and the 80 million fine Walgreens got as a result. Now they seem to be punishing the US public at large by making the meds hard to get for everybody. This seems like a silly national response to a localized problem, and there's far too much competition for Walgreens to be pulling *** like this.
Walgreens in Lubbock, Texas - Sold useless gift card
Was given gift cards for Christmas, two being a "Day Spa" gift cards. When I looked up the services online, there were no spas in my city that accepted these gift cards. I went to Walgreens and spoke to the manager to see if I could exchange them for a different gift card, he said no. I explain that there were no services offered in our city and asked why he would sell a card that was useless. He said because it is sold in other Walgreens in cities where than can be used. That doesn't help me. I will shop at CVS for now on, I can't believe that Walgreens wouldn't exchange these useless cards. He said I could sell them on ebay! Thanks so much!
Cashier was exremely rude during this whole ordeal..ran into store to buy birthday cards and one bottle of wine. Two sisters with me, one almost 30yrs old the other 18. Cashier asked for my id, then my sister, then my other sister...ridiculous and overkill..no other...
Walgreens in Edgewater, Florida - Unfair pricing
Needed Novolin, a non prescription insulin for my pet. Walgreens is 3 miles from home so I go there. Girl behind the counter acted like she had never seen it and asked if it was a prescription. I said no, I've been picking it up for 6 yrs at Walmart. She immediately went straight to the fridge and got it, so obviously she had SOME experience with it. She says "only prob. is its quite expensive, I say "how much"? She said $92!!!!! I told her its $26. at Walmart and walked out. Now I understand prices can vary and have no problem with that, maybe even %10-%20 but 75%?? ROBBERY!!
Walgreens in Doylestown, Pennsylvania - Unprofessional and lack of customer service
They had me wait in the parking lot for 30 minutes just to tell me they transferred my prescription and did not call me at all. They wasted my time and I am never going to shop there again. Their communication is poor. They should of called me at least - instead I wasted time as my sick children suffered. It was then too late to get them their medicine tonight. This was at their drive thru pharmacy. They had 3 different people try to help me that explained the same thing. None of them count answer why they didn't contact me. Walgreens 4331 Antelope Rd, Sacramento, CA 95843
Walgreens in Phoenix, Arizona - Online customer service help line is terrible!
Every year for Christmas I like to get my parents personalized calendars for the upcoming year. This year I went with Walgreen's because they had good deals going on for their calendars. Well this was a wrong move. When I went to check out it took the site on various computers and deleting all cookies from my computer to put the calendar in my cart, mind you there are 3 of them, only for the comment box to pop up that it was unable to save my calendar. I was so frustrated I called the help line that was no help at all and told me to do just what I had tried from a different computer. I asked if they could submit my order by phone and they said they weren't allowed. I will stick with Shutterfly as I have done in the past from now on. Nonetheless my parents will not be recieveing their calendars this year. THANKS WALGREENS!
Walgreens - Passed Over
I was passed over for someone who had no qualifications to run the store. Neither the experience not the training. She worked one day a week and on occasion was late, or called in, because she was over exhausted from her main job. I have been working at Walgreen's for over five years, I run the photo department and recently finished my Bachelor's Degree in college. I have over fifteen years of previous retail experience. When I mentioned it to the people in charge they sat me down and looked over my record and told me I was late and called in a lot last year (I found out I was diabetic by that August and didn't know what was wrong, I had doctor's notes and everyone knew my predicament, but they told me that didn't matter.) I was being groomed by the previous managers for the promotion but they were transferred out and our new manager loves to pick favorites. Not only that. but because this young woman tickled the District Manager's eye he GAVE her the position uncontested and a raise bigger than the position minimum. (Keep in mind this is with no experience and no qualifications) No one knew the position was available, even me and I am full time.
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