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Walgreens

I reside in St. lucie county FL and my physician resides in Kissimmee FL. I cannot fill my prescriptions at any Walgreens because my doctor is located in Kissimmee FL and i am located in Ft. Pierce FL. I need help please from any one that can help me rectify my problem. I need my medication for multiple health that i have. I have spoken to several corporate and district Walgreens persons and they all say the same thing. There is nothing that they can do! It is suppose to be up the Pharmacist discretion whether they will fill the rx or not. By the way, this medication is not related to the oxycodone epidemic...Whether its a attorney i need to obtain or a News Broadcast, I will make sure that this problem gets out to the public!
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5 comments
LadyScot
#596305

Must be a controlled substance. No pharmacy has to fill any script they feel is not legitimate.

If your physician has a habit of writing bogus oxy or roxie scripts no one will fill them. Perhaps you should fill the script in Kissimmee since your doctor is there.

Or find another physician close to your own home. Taking a narcotic to a pharmacy to another county to fill is a dead giveaway of abuse and no pharmacist with any sense will risk his license or freedom for it.

Anonymous
#584434

pain pills being denied for customers that need them to make it to cancer treatments /radiation treatments is just crazy you can defend all you want. But it is just wrong on all levels!!

This a a domino effect based on the pain pills !!! WRONG ON ALL LEVELS

Anonymous
#584400

Really, does anyone in Florida not know about the "Pill Mills" in the state. Walgreens is just protecting their permits/license.

If your MD has a history of over prescribing narcotics then the pharmacist is well withing their rights to refuse to fill a prescription. I bet this was not a hypertensive or diabetic medication.

I am not defending Walgreens, believe me I have many issues with their corporate structure. I am however defending the profession of pharmacy to use good sound medical judgement to help patients with medical issues.

Anonymous
#582628

Again seems like bad management all around at WALGREENS.. They must not be making enough money on your prescriptions to want to fill it!! Which I would say started with the pain pills Domino effect!!

Anonymous
#582531

why don't you just go to another pharmacy? Why does it HAVE to be walgreens?

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Review
#367180 Review #367180 is a subjective opinion of poster.

Walgreens in West Warwick, Rhode Island - Walgreen - No card, No sale price ---NO Business

Walgreens just lost my business. Tired of these stores who won't give you the sale price without a store card or wellness cards with drugstores. You know insurance companies will be using the purchase habits on these cards to determine your premiums. Buy your wife or mother a boxof chocolates and you appears that you consume unheathy foods. All this marketing info that is gathered is sold. Do you really want everyone to know our personal business. As it is Google knows more about the average person than that persons spouse.... I'll just stick with CVS, they will scan they own card so you get the discount.
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2 comments
LadyScot
#596306

So you don't mind CVS having your personal information for their card, but Walgreens is somehow a scammer for wanting the same? ***, they have the same sales program. Tons of stores use the rewards card program.

Anonymous
#595697

I have the card and the prices are much better also got free stuff because of the card. HAVING SAID THAT POOR MANAGEMENT LOSING A SALE OVER NOT HAVING A CARD.

they should have a generic number card at al the stores to put in for the CUSTOMERS that do not have the card.

they would be losing nothing and gaining the sale. MANAGEMENT WHERE ARE YOU!!!

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Review
#366878 Review #366878 is a subjective opinion of poster.

Walgreens in Tampa, Florida - I'm a happy customer

After being a Walgreen customer for years I had to change due to insurance reasons. Several members of my family were employeed with Walgreens. My husband was loss provention. Today, I told the store mgr. that she and CVS has converted me! They were very helpful and took time from putting away the totes to give me some advice. I know that is suppose to be their job but more and more it is hard to find customer service. This is a good store with good people and they need an atta-boy at Lumsden and Providence in Brandon, Fl.
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Review
#366832 Review #366832 is a subjective opinion of poster.
Walgreen's is advertising that they will give you $25 per new prescription that you transfer to them. Switched 6 from CVS to Walgreens .... with the expectation of 6 $25 Walgreen cards as clearly stated in their ad. Small print says that people on Medicare, Medicaid...
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16 comments
Anonymous
#652442

Is your BCBS a Medicare replacement plan or a Medicare HMO? If so, then yes, it is MEDICARE & Walgreens is correct.

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Review
#366753 Review #366753 is a subjective opinion of poster.
Loss
$50

Walgreens in Brainerd, Minnesota - Forced me to register to see my photos on CD

We ordered development of our grandbaby's pictures on print and CD. We wanted to share the images electronically with family and friends. The CD would not open unless we downloaded Walgreens software on our computer. Then it wouldn't let us see the photos until we gave them personal information and registered with Walgreens for an account we will not use. Then the software wouldn't let us download the pictures anyway. What a rip off!!! It is not fair for them to force anyone to give them personal information and access to their computer and email accounts for something we already paid for.
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1 comment
Anonymous
#630032

Are you *** or u don't know how to run a computer or worst case both! U don't have register to see ur images!

I know this I work there and have had images burned to a cd!

I suggest u get computer lessons! And stop complaining!

Review
#366607 Review #366607 is a subjective opinion of poster.

Walgreens pharmacy dirty carpet

I have 17 years my auto repair shop,the carpet at the garage office is clean compared to the carpet floor in the 600 Newark Ave. in Elizabeth N.J. Walgreens Pharmacy Office for place and or pick up your medicines orders. The carpet over the employees are working is very dirty ,in some places it is imposible the see the color blue original,is filty greese black color . In several oportunities I spoke with the employes and they insist that they don't have nothing to do with the floor cleaning and service in the building of the pharmacy
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1 comment
Anonymous
#580924

Get a life! :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin

Review
#366565 Review #366565 is a subjective opinion of poster.

Walgreens Palm Beach Blvd Ft Myers Fl

Worst customer service and employees in one place in all my 57 years. In extensive line chk out. Wrote chk for mere 26$ was told loudly by teen punk cashier my check not good. Asked to re run- no- call mgr- no- said put things back. Paid cr crd. He voided my check and NEVER RETURNED TO ME- nect day spoke asst mgr. gave bank read out proving2,000$ + in acct. never a call or apoogy. Same store got 259.00$ presc for my cats asthma med that was defective cannister- told me to take it up with mfgr!! Not their prob!!! Also got a generic script that did not work prior ( diff feom past ref) before accepted asked for one of OTHER MANY GENERIC of this med that recieved prior- again NO AND PHARM TECH HAD TO BE A ZOMBIE- not nice barely understandable AND RUDE!! All in one BACK WOODS RED NECK LOW LIFE STORE!!!
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1 comment
Anonymous
#581528

Who wrote this a 5 year old?

Review
#366492 Review #366492 is a subjective opinion of poster.
Loss
$300

Pissed Walgreens Customer

I just left a Walgreen's store #04528 in riviera. that the manager well asst Mgr refused a return. My father suddenly passed away so i decided to return 2 cosmetics that were purchased a week ago. It was a total of $11+$4= $15 + tax just two items still sealed and smethg they carry in this store. The items were bought in a delray store w a debit card by my boyfriend. I live 45 min away. So my refund would've been under $20 dollars i was told i HAD TO PRODUCE THE DEBIT CARD OR NO REFUND NOT EVEN STORE CREDIT! I'm so pissed once again at this store i have even pulled my rx bc of rude and unfair customer service. He told me i would have to drive to get my boyfriend and then he'd get the refund. I wldve taken a store credit. I'm in the middle of a crisis and he was rude not helpful and didnt offer up their store return policy. I used to love this store now i'm fed up. I Was just trying to get my son diapers so i had enough $ to buy a dress for my fathers memorial service. I left in tears.
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5 comments
Anonymous
#653585

Did you have a receipt with the return? If yes, then it should not have been a problem.

If No, the store credit should have been issued.

Anonymous
#581526

I thought the cosmetics were her dads?

Anonymous
#580978

Holy heck what a ***.

Anonymous
#580977

Such a sad story. walgreens is not filling prescribed pain meds for cancer patients. just crazy stuff at this company

Anonymous
#580854

What difference does it make if your father passed away in order to decide to return some cosmetics? Were you only going to use them around your father?

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Review
#366420 Review #366420 is a subjective opinion of poster.

Walgreens treating long time customers like they are garbage

My husband is terminally ill and has knee problems and two slipped discs in his back. We have been filling his pain medication at Walgreens for the last four years. About six months ago, our pharmacist, who has always been very kind to us and treated us as customers should be treated, told us she couldn't fill my husbands' pain medication any longer. No warning, no explanation, just - "We can't fill them". Now, my entire family has been using Walgreens since they opened in Tampa. She wouldn't tell me where I could fill them or try to help me in any way. Now, I understand the "pill mill" capital is right here in Tampa, but my husband is 62 years old, on disability and has many medical problems. Are these people not trained to tell the difference between drug seekers and people who have severe problems and pain? I can't find his medication anywhere and in the meantime, he is pretty much confined to bed. At least with the medication he could get up and move around and have some what of a normal life. I'm afraid that he is going to become depressed and never be able to have any kind of normal life. Is there anyone out there that has any suggestions as to what I should do or where I could go to get help? Anything would be appreciated. Thank you.
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5 comments
Anonymous
#593492

Meijer Customer Service Saves The Day After Surgery

January 14, 2013 By Laura Northrup from the consumerist

(Meg Marco)

Amanda was exhausted, after dealing with her mother’s post-surgery care and bringing her home from the hospital. Neither of them anticipated that the biggest problem would that day be with getting her post-discharge prescriptions filled. One of the medications was more obscure than she had imagined. They visited three different pharmacies in their rural area and were ready to give up hope when they finally visited the pharmacy at the local Meijer. They had the drugs! For $250! Oh, no.

I just wanted to let you know about an act of remarkable customer service.

I brought my mother home from the hospital today — she’d had surgery on Tuesday, and I’ve been exhausted trying to manage her care. When I finally got her today, they gave me a packet of what I was to learn were esoteric prescriptions (that included her painkillers), and didn’t let her out until 4:30 p.m.

As we live in a rural area, we drove home (1.5 hours), and I left for the nearest pharmacy that was open after 6, which is approximately a half hour drive away. Got to the pharmacy at 6:30; the pharmacist took one look at the top prescription, basically said, “NOPE!” and referred me to CVS. Repeat procedure at CVS, to Walgreens. Repeat again. It is now 7:15, and I threw my hands up and went to Meijer, a regional department store, in [redacted], MI. They closed at 9 p.m.

They HAD THEM. I was thrilled — but my standards were pretty low by that point. Dropped them off, was told that they were slammed tonight and that the prescription would be ready in 40 minutes.

Got back at 8 p.m., they told me the total ($250) and asked if I had Mom’s prescription card. I did, or so I thought. They took one look at it and said no, that it wasn’t. Her employer had apparently just switched things around, and instead of the number being on her card like it used to be, she had a new one that she didn’t realize was a prescription card.

That could have been the end of it. They could have told me to stick it, to go home and get the card — even though that would have gotten me back to town after 9. I was wide-eyed thinking I was going to have to travel even farther away to a larger city to find a different pharmacy to fill her prescription. But they were absolutely amazing. They said they’d take the numbers over the phone — and even though my phone was dead from using GPS all day to get to and from the hospital, they let me use their phone over the counter for what was not a local call.

Unfortunately, despite Mom having a major insurance provider, her employer apparently has some sort of equally esoteric prescription drug plan, and the number had a bunch of 0s and Os and 1s and Is that looked similar and that we apparently mixed up over the phone. The pharmacist spent more than half an hour of plugging different combos into the computer before she finally called Mom back, asked for the customer service number, and worked with the customer service rep for another ten minutes to make sure it was all taken care of.

Past closing, they had it sorted out. Cost to me? $35. I am one very, very relieved and elated customer, and my mom got her pain meds. They really went above and beyond helping to make sure she didn’t have to go without until tomorrow when I would have more time and freedom to track down her medications.

I realize a lot of this was our fault as annoying customers that didn’t have our stuff sorted out, but Meijer came through for me in a major way even when I had mucked things up through my misunderstanding and stress.

Anonymous
#580194

Would definitely let his doctor know about this. We too, have this problem in Maine, we were forced to use Walgreens when our regular pharmacy's system was down, it was like we were criminals.

Hate Wagreens pharmacy. Does your husband have any kind of homecare? The nurse will help you with this. Also ask for the supervisor at the Walgreens and file a complaint.

It is ridiculous for pain patients to be denied their meds, it has happened to us, it's horrible to see your loved one writhing in pain because of their idiocy. I would DEMAND an explanation as to why they will not fill. Your hub has rights and they are denying them.

Stay strong and stick up for yourself! And definitely get your doctor involved.

Anonymous
#580093

It is all over the internet how WALGREENS IS DENYING filling prescription for PAIN PILLS. They want ill patients to suffer because they are not making enough money off of the prescriptions.

WALGREENS bottom line is more important that the most weak in our society. Cancer patients need medications to get up out of bed everyday. Some days more pills are necessary to make it to RADIATIONS APPOINTMENTS. Some days more pills are needed to make it to CHEMO treatments.

What quality of like do they get if the very pills that they need to stay out of the hospitals are denied to them.

This is just terrible and happening to the weakest/sickest for the BOTTOM LINE of walgreens. Just terrible

Anonymous
#580026

What does it say on his pill bottle? Does it say anything about refills?

Also you could talk to his doctor. There has to be a reason, you do realize that some pain medications are only to be taken for a certain amount of time, don't you?

Anonymous
#580018

Bring him to the hospital they will get you the pills that he needs. Just terrible.

Seems to be happening not sure how a Pharmacy company can decide who need pills and who doesn;t!!

Cancer patients have to deal with this and they really can not they prey on the weakest among us!! Until they have these terrible things happen to them or a loved one they have no clue.

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Review
#365800 Review #365800 is a subjective opinion of poster.
I used to work at the copy center at OfficeMax, so I understand not printing/copying things that are copyrighted. I got more than enough customers yelling at me when they tried to bring in copyrighted material and have me copy it, so I understand the reason for the...
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1 comment
Anonymous
#994618

They still technically aren't yours. They belong to your cousin.

This is because he took them therefore they do legally belong to him. Printing them would be a potential lawsuit for the company.

Review
#364670 Review #364670 is a subjective opinion of poster.