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I purchased a blender at Walgreens on 3-12-2011 on 3-15-2011 I brought the blender back to Walgreens because it was not performing as efficiently as I would have hoped. My purchase was made mainly in cash-- $19.00 in cash and something like $2.48 on my Visa debit card...
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17 comments
Anonymous
#1400224

For some reason I feel sad about this too. I don't know if I'm getting the money back to my card too after returning something at a Walgreens yesterday :(.

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Review
#227013 Review #227013 is a subjective opinion of poster.
Service
Walgreens Manager
Loss
$22
Been going to walgreen pharmacy for 3 years now to get my prescription filled its a 24 hour pharmacy and never ever have problems getting prescription filled except when there is one particular girl that works there named Amy and went to pharmacy to get prescription...
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6 comments
Anonymous
#518873

Overzealous pharmacist, period! If a doctor prescribes a medication, the pharmacist is expected to adhere to such request.

These pharmacists tend to behave as though they are all knowing, "the power behind the throne" so to speak. They do not know each individuals circumstances,

thus this behavior is unwarranted to say the least.

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Review
#227006 Review #227006 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Loss
$20
I started with walgreens back in 1996 as a stocker. I got promoted from within. I held many titles my last one being MGT-Assistant Manager.  I had never been disciplined or written up for anything in 12yrs. Then  someone calls the hotline or lps and states that...
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4 comments
Anonymous
#274942

You must have been a pleasure to work with.

Yes, I am being sarcastic.

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Review
#225760 Review #225760 is a subjective opinion of poster.
Service
Walgreens Manager
I just got off the phone with Walgreen's after looking on their website for Accu Chek Comfort Curve Test Strips. I found that they are 139.99. My local Wal-Mart sells those same strips for about 98. That is a huge huge difference. I called Walgreen's on the...
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5 comments
Anonymous
#300451

I work for walgreens. Walgreens is not Walmart.

Walmart is a supercenter store...Walgreens is a pharmacy.

Walgreens does not do competative pricing to stores such as Walmart, Publix, Kroger, Kmart ect. You can always ask what the price is of the medication before handing over your card for payment.

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#222766 Review #222766 is a subjective opinion of poster.
Wal-mucil fiber laxative does not even disolve in liquid and is impossible to swallow. It is literally unfit for human consumption. I contacted the company without results. The product should immediately be pulled from store shelves and existing stock tested and then...
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3 comments
Anonymous
#286105

Walgreens definitely tests their items and has high standards for their name brand. A lot of their items are made in deerfield, IL.

I've not seen a Walgreens brand product that didn't say where it was made either...

I'm pretty sure none of it is made in China either... you could always just ask Walgreens directly where it is made

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Review
#222353 Review #222353 is a subjective opinion of poster.
Loss
$15
I sent Walgreens mail service some Rxs and they were supposed to be $15 each for 90 day supply. They were all to be generic as noted on the Rxs by my doctor. The problem is that one generic is no longer available and Walgreens sent a brand name and billed me $102. They...
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6 comments
Anonymous
#292486

Sometimes the doctors will write a prescription using the "generic" name even if there is no generic on the market yet and most rx pads have "may substitute..." on them but this doesn't mean that there is a generic ava. Did you check to see if a generic was EVER ava?

Perhaps the product never had a generic and the mail service simply sent the only product that they could (this could still be the case if the generic was pulled of the market for some reason).

Since it was mail order and not a walk-in pharmcy, I'm not sure what the policies are on returns. But at a store unless the store made an error or the doctor prescribed the wrong product once the rx leaves the store it cannot be returned becase according to the DEA it cannot be redispensed and must be destroyed because the product was not in a controlled environment.

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Review
#218251 Review #218251 is a subjective opinion of poster.
Walgreens shows their sale prices on the shelf. But when you get the register, they charge you a higher price. You have to watch them like a hawk and tell them they overcharged you. The clerks don't care that they overcharged you and they never apologize for it....
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15 comments
Anonymous
#585415

Walgreens would be hard pressed to deny to me that their policy is to make their sales as confusing as possible in order to charge full price at checkout. No other store chain I've shopped at ever requires you to be so diligent in checking their confusing sales tags and to jump through so many hoops to actually get their sale prices.

Some Walgreens sales require a store coupon - available in one of up to three current flyers with different expiration dates. Many do not require a coupon. Seems obvious to me why. If every sale price required a coupon, customers would be conditioned to using them and would never forget them. As it is, they are needed just infrequently enough to cause customers to forget, especially since in reality it is a useless and time-consuming task the store is requiring you to perform in this age of computerized inventory management. (They might just as well require the customer to hop up and down on one leg and recite the Pledge of Allegiance to get a sale price.)

Some Walgreens sales require the use of their recently-introduced rewards card, some do not. What a treat it is waiting in line behind someone who has forgotten their card or the phone number it was listed under. Or better yet, having to wait behind someone who is signing up. I'd like to have a small fraction of what a single store makes off of customers who pay a higher price just to avoid signing up for their rewards card because they are in a hurry.

Most Walgreens sales have tiered pricing (buy 2 or more and get one price, buy only one and get a higher price) or require a minimum purchase to get any discount. Again, you have to watch them like a hawk at checkout because they won't prompt you to any mistake. For example, if you paid $3.99 for one item and the second identical item (which you failed to pick up) would cost you only 1 more cent, they are NOT going to tell you.

So OK. It's clear that the only purpose of these policies is to trip up as many consumers as possible to deny the sale price at the register and cause them to accept the regular price. Caveat emptor.

But what really irritates me is the number of times they will post sale tags on the aisles early or neglect to remove tags for expired sales. I've been tripped up on this little practice several times in several different Walgreens stores. These premature or expired tags lure the consumer to select the item, but when they get to the cashier they have to first a) notice they didn't get the sale price, then b) try to convince the cashier they saw a tag for it on the shelf. Most times, there are people waiting behind you. What are you going to do, hold up the line to save 30 cents while you rush to the back of the store to pull a price tag off the shelf? Go to another store? No. As long as the price difference is not too excessive you're going to shrug your shoulders and pay the higher price.

Don't any of you Walgreens employees tell me that Walgreens management doesn't count on all this happening. If they truly didn't want it to happen, they would simplify and clarify their sales policies. Look at a chain like department store chain like Walmart or Target or grocers like Woodman's or Meier. They don't pull this sort of stuff.

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Review
#216067 Review #216067 is a subjective opinion of poster.
Product
Walgreens Coupon
I have had nothing but problems trying to fill my pain medication at Walgreens. Last month there was a new pharmacy manager that refused to fill my scripts because I live 2 miles from that pharmacy which happens to be the same pharmacy I have been going to for the past...
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27 comments
Anonymous
#765975

I have been going to Walgreens for 5 years. I fill 4 prescriptions and 1 pain medication.

Since Christmas Eve, I have not been able to fill my medicine. My original pharmacist was transferred to another city. I go between 2 Walgreens. One is a 24 hour and my neighborhood pharmacy would send me there when they couldn't fill my pain med.

well today, I was told by the 24 hour walgreens that since I used the other pharmacy, they would not fill my prescription. This is the same store that has told me to come back 3 times this past week. They finally have the medication but will not fill it. I don't understand their protocol.

The pharmacist said it changes all the time and she can't tell me why except that I filled in another Walgreens pharmacy. What do they expect us to do? Stay in withdrawals and pain until your main pharmacy gets the medicine in? This is unreal what Walgreens is doing to their patients.

I have been through the gfd for the past year and never had a problem in fact, the pharmacist today has filled for me several times. I don't understand what walgreens is doing to their patients. It's unethical and I hope and pray, someone will get a class action lawsuit. They kept me coming back for a week to tell me no when they got the medicine in!

I don't know how I'm going to work. I guess we all have to go on disability and let their tax dollars pay for us!

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Review
#215753 Review #215753 is a subjective opinion of poster.
I know a local walgreens store hired a girl who wasnt even qualified as a pharmacist or tech to work in their pharmacy... Turns out she been swipping pills in small quantities at a time and selling them to her family and friends. How *** is their inventory that they...
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14 comments
Anonymous
#465339

in florida you must be registered with the board of health as a tech (with like 1500hr or something experience and/or PTCB certification)

and in walgreens you're SUPPOSED to have both ptcb cert and state registration to work in the pharmacy

although i know a few stores that allow people just to register with the state...(without certification) throw them in the pharmacy and make them work, but dont code them as a tech so they can pay them as a floor associate

the state registration is the only legal qualification so its basically a loophole to underpay pharmacy techs

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Review
#214147 Review #214147 is a subjective opinion of poster.
Service
Walgreens Pharmacist
I have used the Selma Walgreens Pharmacy several times. I have never gotten good service. I call my rx in early in morning & pick up after five pm. It is never ready. It's the same at drive up window and inside. Everytime I go inside several customers are...
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2 comments
Anonymous
#286110

To former employee... that is the most ridiculous thing I have ever heard.

They can use their insurance plan anywhere.

To Dumy... some pharmacies are not run as well as others unfortunately. Why not tell them you'll be there at 2pm if you plan on being there at 5pm?

Try to beat the system. The dinner rush is the most likely time for them to be behind on work. You're dropping off in the morning.

If you tell them you'll be back in 2 hours, I bet it will be ready when you actually don't come back for 8 hours. Just a thought.

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Review
#213868 Review #213868 is a subjective opinion of poster.