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3 comments
Something that should be $2.49 is listed as $4.99, with a yellow "lower price" (LOL!) tag on it for "only" $3.99 (LOL again). Who thought that one up. Do they think their own customers are stupid and can't figure out this ruse? They do this across all categories,...
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Anonymous
#1389496

Really....get a life....It's all about convenience..convenience..convenience... Easy to park right in front of the store and walk alot less to get what you need. You don't hav...

Author
Reason of review
Pricing issue
Review #1127054 is a subjective opinion of poster.
0 comments

Walgreens - Worst pharmacy service ever...

1.0
Details
The Los Alamos National Laboratory had Primemail for years and it was great... BUT now with the merger with Walgreens it is HORRIBLE! I've been attempting to refill my 90 day prescriptions with them now for 32 days, with dozens of calls & hours on the line... still only have 1 of 6 meds filled correctly. Every call is like starting over... they promise fixes that don't happen and call backs that are never made. Primemail had a great telecenter... the folks answering the phones now can't even pronounce the names of the meds! I am researching changing over to Walmart mail order meds because I cannot survive without my correct meds.
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Author
Reason of review
Order processing issue
Review #1124516 is a subjective opinion of poster.
0 comments

Walgreens - Need to follow law not their beliefs.

The problem is they choose a book by its cover .i had no problem getting my perscriptions filled ,till monroe ,la.and west monroe ,la.then the techs have been given the permission to talk and treat you like your a {{Redacted}}.the law is 72 hrs ,not what they believe
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Author
Reason of review
Poor customer service
Review #1123401 is a subjective opinion of poster.
1 comment
2.2
Details
Clerk accuses me of asking my 14 year old daughter for a pin number to purchase alchohol. When I explain I purchased with my credit card and there was no pin number she continues with her lie. The store manager is summoned and given the receipt (which clearly shows a...
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Anonymous
#1389501

Alcohol can be refused to be sold to anyone. The fact that you involved your 14yr old was a red flag and should be the reason that you no longer could have the alcohol...They ...

Author
Location
Cupertino, California
Cons
  • Clerk falsley accusing in public and lying
  • Mgr not helping when she saw the clerk was repeatedly lying
  • Manager unable to understand what has occurred
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Let the company propose a solution
Review #1121535 is a subjective opinion of poster.
1 comment
Had hand surgery august then again sept. on same hand still post op ,got Rx for oxyecodine 5mg instant release ,I'm 3 days from refill and can't get filled . I have valid local DL and am in there computer for all my meds but can't get 3 days early.don't know why
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Anonymous
#1392580

What an idiot. There are no words to describe. There would be no reason to make these things prescription required, or especially classify drugs, if everyone could just get ...

Author
Reason of review
Order processing issue
Review #1121217 is a subjective opinion of poster.
1 comment
2.6
Details
Went to fill my prescription like I always do every month and was told by the representative I would have to wait two days since it was a controlled substance if I wait two days I will be totally out of medication my doctor always gives me a 2-day lead and my insurance...
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Anonymous
#1392576

So you always take this medicine by picking it up with a two day lead like you do every time, and yet you won't have any pills this time with no lead? What the *** keeps happ...

Author
Location
Port Orange, Florida
Reason of review
Order processing issue
Review #1120085 is a subjective opinion of poster.
0 comments

Walgreens Pharmacy on Harrodsburg Rd. in Lexington, KY

1.0
Details
Because the store service is so wonderful, I decided to transfer my prescriptions to the pharmacy. OMG....what a HUGE mistake!! BEWARE, this is a highly dysfunctional pharmacy!! There is no communication between the "pharmacists" from one shift to another. It is totally disorganized, and above all, MOST of the people in this pharmacy are rude, impatient and incompetent. The manager is a nice lady.....but she's dropped the ball with her pharmacy staff. I guess, because she is so nice, the others get away with treating their customers like garbage. Do yourself a favor, and DO NOT USE THIS PHARMACY ON HARRODSBURG ROAD!!
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Author
Location
Lexington, Kentucky
Reason of review
Poor customer service
Review #1119446 is a subjective opinion of poster.
0 comments
1.4
Details
My name is Mr Juzar Master and I live on Barker Cypress in Cypress close to FM529. Due to Sunday I had to visit a 24 hour store located 8206 Highway 6 N, Houston, TX 77095. The following what transpired when we visited the store. I reached the Pharmacy straight from...
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Author
Location
Houston, Texas
Pros
  • Convenience location
Cons
  • Managers atittude
  • Upper manager customer service
  • Wait time and pharmacy staff
Reason of review
Poor customer service
Review #1119399 is a subjective opinion of poster.
0 comments

Walgreens in Edgewood, Maryland - Pharmacy

1.0
Details
The automated system to refill prescriptions is broken. It is often incorrect. I have tried to call and ask that they check to see if it is really ready. Even this has failed. Today I called and was told that a full refill would be ready a certain time. I usually wait at least an hour or more past their time because I often have to wait several minutes after I am served. When I arrived today I was told I would have to come back several days from today to get a full refill even though I was told over the telephone a full refill would be ready today. I have decided to try and wait at least a week before I go to pick up if I am told a refill is ready. If this dose not work, I am going to change pharmacies.
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Author
Location
Edgewood, Maryland
Reason of review
Poor customer service
Review #1118676 is a subjective opinion of poster.
1 comment
1.0
Details
Just went to Walgreens on Essen Lane in Baton Rouge. I was told that I had to leave my Jansport backpack up front or leave.
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Anonymous
#1381378

People are stuffing their backpacks with merchandise and walking out without paying! This is why you were asked to leave it at the front. Just leave it there and pick it up wh...

Author
Review #1116936 is a subjective opinion of poster.