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0 comments
1.0
Details
Walgreens has lost its mind. They are giving out more grief and confusion than ever. They have lied to me, cheated me out of medication and would not replace it, lost a few of my faxed-in prescriptions, and now they have changed pharmacists and cashiers that are...
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Author
Location
Galveston, Texas
Reason of review
Poor customer service
Review #1107011 is a subjective opinion of poster.
0 comments

Walgreens - Lyrica

1.0
Details
My doctor decided to up my dose of Lyrica. Walgreens will fill the higher dose until i have finished the lower dose, as prescribed.
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Author
Reason of review
Order processing issue
Review #1106566 is a subjective opinion of poster.
3 comments
I've been going to this pharmacy since I moved to Minnesota over 15 years ago. I never had a problem until recently. They always seem to "switch manifacturers" without giving me a call in advance or asking for me to provide consent to switch. I've had multiple bad...
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Anonymous
#1438252

Both of you are wrong! It is good practice to tell a customer when the manufacturer changes. Mostly because the medication LOOKS different and you don't want your patient to p...

Author
Reason of review
Poor customer service
Review #1105139 is a subjective opinion of poster.
0 comments

Walgreens - Refused to fill xanax on time

1.0
Details
I took my xanax rx into my regular Walgreens that I have been using since I got on Medicare a year ago. It was on the day it was due and said I would be in the next day to pick it up. I got an email this morning saying would be a delay until they could talk to my dr on Monday. This is Sunday. I took my xanax xr to Walmart as it's not covered by Medicare I intend to call pharmacy as soon as it opens to get an explanation. I have been on the same dose for 15 years.
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Author
Reason of review
Order processing issue
Review #1104838 is a subjective opinion of poster.
0 comments

WALGREENS PHARMACY WINDSOR LOCKS CT

1.0
Details
The service people in the pharmacy are very rude. This is not my first experience with them. I will never purchase any more prescriptions at this pharmacy. Never mind they are rude but they do not speak English that I can understand. How is it when I had a prescription transferred from Optum RX to Walgreens in Windsor locks - they would only give me one bottle of my eye drops. I always got 2 bottles at Optum RX. I spent hours between the insurance company - doctors office and Walgreens in Windsor Locks. Finally got the right prescription at the Walgreens at Brookside Plaza, Anne, who was very pleasant and very helpful. I believe some one in corporate should know my concerns
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Author
Location
Windsor Locks, Connecticut
Cons
  • Lack of understanding of my problem
  • Total lack of customer concern by staff
  • People in pharmacy
Reason of review
Order processing issue
Preferred solution
go to another pharmacy in enfield ct
Review #1104310 is a subjective opinion of poster.
0 comments

Walgreens - I went to purchase clearance item

When I arrived, the item (Canon Printer was on the shelf. ) Once I arrived to register, I was told , computers were down and that they doubt that a $69.99 item was mark down to $6.99. After leaving my info-name & number, they contacted me with the not surprised news that it is a different printer and they don't have the clearance one. I took pictures of manager with computer last night. She promised to leave it behind counter. I feel like I been scammed. I feel employee/employer kept and paid for it themselves. How can u help me? Location Walgreens/Ford road/Dearborn Michigan 9/20/17.
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Author
Reason of review
Poor customer service
Review #1104053 is a subjective opinion of poster.
5 comments
This exact thing just happened to me two days ago at "my" Walgreens! I thought it was because she didn't know me. I go every 4 weeks on a Monday, at the same time, to get the same prescription filled for the same narcotic since January of 2017, for the same quantity....
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Anonymous
#1626756

Happened to me too. Went to fill my Xanax prescription on day 28, which is when my insurance will pay for it. The pharmacist says she’s not filling it until day 30. I told her...

Author
Reason of review
Poor customer service
Review #1100047 is a subjective opinion of poster.
1 comment
I called to make sure my prescription was ready at about 7:30, at a 24 hour Walgreen's. It was a 24 hour store, but I asked if they were closing early, because of a hurricane expected to hit Florida, in about 3 days. I was told it was ready, but when I got to the store...
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Anonymous
#1490442

Absolutely they are playing DOCTOR. I have had my Doctor's turn the Pharmacist over to their Boards of Directors that License them. Reason being is after taking the same medic...

Author
Reason of review
Poor customer service
Review #1099636 is a subjective opinion of poster.
2 comments
I am a past employee of Walgreens. The inside scoop is they don't ever give you a sale the buy one get one free vitamin is a lie all they do is up the price of one to accommodate the free one. They sell expired items so check the exp date always. They care nothing...
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Anonymous
#1374068

Maybe that is what happened at our walgreens but that does not happen at mine!

Author
Review #1098513 is a subjective opinion of poster.
3 comments
1.1
Details
On September 06, 2017, I purchased a green dot vista card ($190.28 included fees) from Walgreens. When I try to activate the card the same day, I could not. I called the green dot number on the back of the card and was told that the card was blocked ( no other...
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Anonymous
#1374073

Your issue is with Green Dot...not Walgreens. The money does not go to Walgreens it goes to Green Dot. On every electronic card the customer is told by Walgreens that the card...

Author
Cons
  • Lack of customer value and
Reason of review
fraudster credit cards
Preferred solution
Let the company propose a solution
Review #1097696 is a subjective opinion of poster.