Walgreens
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Verified Reviewer | Del City, OklahomaPaid for Gift Card that was not activated
I purchased a $50 Taco Bell gift card for my son-in-law's birthday. He tried to use it a few days later and it was declined.
They told him that it was never activated. I took it back to Walgreens and I was told we just needed to scratch off the PIN number and call the number on the back of the card to register it. I tried that, but they said it never was activated, never had money put on it. I called Walgreens gift card customer service and they instructed me to go get the electronic journal, which I did, and send a copy to them and they would activate the card within 3 days.
It has been three weeks, and they tell me I have to wait until after their "investigation". I paid $50, which Walgreens took, and has, and I have to wait who knows how long for them to figure out what happened?! They told me there was a communication problem between be their and Taco Bell's computers.
Why can they not reissue me a new card, and take this one while they figure out their problems?? Walgreens customer service is terrible!!
Poorly stocked store and incompetant employees
Refill
Black People Being Discriminated By Walgreen in Towson
- Being discriminated against
Online Order
Unprofessional Service
I’m am reporting
Walgreens Denies Disabled Person Medicine
Theft by cashier
On 3/24/18@6:47pm, store #07016 I purchased a Birthday card and $25 Red Lobster gift card. I gave the cashier a $10 and $20 dollar bill a total of $30.00.
The Bday card was $2.99. The total was $28.27. She gave me 0.73 change. When I got home and checked the receipt the cashier had $29.00 cash given by me the customer.
How is that not recognizable by the cashier. She knew I gave her 2 bills. She stole a dollar from me. How many people does she do that to a day.
I did call the Manager name Catherine and complained but she made lite of my concern. I informed the Manager that I would contact Corporate to complain and the Manager said,"I don't care." REALLY! I work to hard for my money and have bills to pay just like the employees at Walgreen.
The cashier name is Quadalupe, at least that's the name the Manager gave me. Now who is going to rectify this.?
Withholding my anti-depressant
All is well. Just a mixed communication from my insurance and the pharmacy. I can pick up my meds in 1 hour.
I found out when I went to CVS, they no longer do TriCare so they faxed over my percription to Walgreens. (just across the street) Now Walgreens is holding up my percription to check on my insurance. I gave them all my information and still, my meds are not ready.
I am just starting to feel the withdrawal symptoms from Effexsor. Plus the weekend is coming. I told them I need these- they act so unintrested and bored with their job.They basically just shine me on.
I just don't know what to do. Why can't they just give me a few? I need these.
Preferred solution: Deliver product or service ordered
Mad and robbed
Pharmacy staff unfriendly!
Horrible customer service.
Never go back walgreens
They obviously don't care about service
- Unreal
Preferred solution: Deliver product or service ordered
Pharmacy incompetent 6300 E LAKE SAMMAMISH PKWY SE Issaquah, WA 98029
- Counter folks are good to excellent
Preferred solution: Let the company propose a solution
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i went to purchase at walgreens 100$ gift card 12-1*-** * pm and never was active and told this is they can i
I purchased 200 eBay card said actives still wait hear back nothing yet it was gift to Friend it I show them 200 never want on card they say payment issues computer did not talk to each other they blame eBay
I am the OP of this. Walgreens replied today after their "investigation", they input the wrong card number, they were one number off of the card I was trying to activate.
They basically told me I am out of luck, because the card I have is the not the one they activated!! I am out $50!! Can they not see where they error occurred??!!
I am trying to get help from Taco Bell. I will never do any more shopping that I absolutely have to at Walgreens again!!
Something is not right here....Where's your receipts? It will show the number on the receipt as it is scanned by the computer (not by human input).
Sounds like you did not try to return the card originally purchased at Walgreens.
You should of received an activation receipt at the time of purchase from the card that was scanned by the computer. Where's the receipts?
I most certainly did have, and try to return, the original card. It took months for Walgreen's to finally correct the error.
The Walgreen's manager had to make a call to Taco Bell customer service.
They finally activated that card. If I hadn't been so persistent they would have been happy to just take my $50.