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1 comment
1.8
Details
I have turned in my medical prescription last thursday. Had to have authorization confirmation from insurance, called insurance company and they approved it. They sent a letter in the mail that i recieved yesterday. Insurance company called the pharmacy, had us on...
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cmthomas07
#1172612

I had a similar experiences,I also plan to pursue this incident .

Author
Location
Houston, Texas
Reason of review
Poor customer service
Review #757044 is a subjective opinion of poster.
0 comments

Walgreens Pills Review

Every pharmacy including walgreens has refused to fill my legitimate prescription you should sue all the pharmacies I'm totally compliant pain patient and recently my pharmacy refused to fill prescription then I had to drive very far where I was told they wouldn't accept my insurance and I had to pay 600 cash for 150 pain pills or no meds
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Author
Location
Lynwood, California
Reason of review
Poor customer service
Review #756900 is a subjective opinion of poster.
1 comment
1.0
Details
I purchased two dunkin donuts gift cards. I got home to attach the gift cards to the receipts and noticed that the numbers on the back on my cards did not match the numbers on the receipts. I went back to the store and Megan said there was nothing they could do to...
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cmthomas07
#1172618

Terrible customer service.

Author
Location
Chicopee, Massachusetts
Reason of review
Poor customer service
Loss
$30
Preferred solution
Let the company propose a solution
Review #756860 is a subjective opinion of poster.
0 comments

Walgreens in Louisville, Kentucky - I was given another persons medication.

I picked up medication for myself and my mother last night at the Walgreens in Trotwood, Ohio. The Pharmacy Tech did not respond to me when I told her my mother does not have a co-pay with her insurance. I later checked the medication and learned the Pharmacy Tech gave me the wrong medication. This could have been avoided if she had confirmed the address or answered my question when I told her my mother does not have a co-pay. When I returned the medication to Walgreens, the same Tech did not seem to care she had made the mistake. When the Pharmacist spoke with her about the mix up, she simply walked away and began a conversation with another employee. This frightens me! The medication was Metformin, 1000 mg. 90 tablets.
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Author
Location
Louisville, Kentucky
Cons
  • Lacks knowledge
Reason of review
SERIOUS INJURY - POSSIBILITY
Preferred solution
Let the company propose a solution
Review #756381 is a subjective opinion of poster.
0 comments
1.9
Details
I ordered a throw blanket for my grandma for Christmas and when it arrived it was the wrong one and the pictures were so blurry you could not see their face. I called down there spoke to someone they were going to fix it and send me out the correct blanket and had it...
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Author
Location
Las Vegas, Nevada
Reason of review
Order processing issue
Review #755118 is a subjective opinion of poster.
1 comment
went to same walgreen I have gone to for the past four years to purchase gift cards for my children. picked up the visa cards for 20-500 as always. And even though I have purchased these cards before, no matter the amount, as long as it did not exceed 500 per card, I...
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Anonymous
#1083214

It's limit of $500 a day per customer, part of the Anti Money Landering Act

Author
Location
Memphis, Tennessee
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #754984 is a subjective opinion of poster.
0 comments

Walgreens - Photo Review from Beale Air Force Base, California

I ordered the walgreens photo bear for my grandparents on the 13th of december, payed for expedited shipping (2 day delivery) estimated delivery on the 18th of december because of the weekend. Now the delivery is estimated at the 23rd of december, with no notification of the change being given. The gifts were to be delivered to my house to be an addition to other small gifts, then remailed as an overall christmas gift. Now the bears will not be recieved in time for christmas, and while this is not the end of the world, why am i paying for expedited shipping? There is no way to refund this without cancelling the entire order. Should have stuck with paying more at Build-A-Bear. Final Judgement: completely unsatisfactory.
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Author
Location
Beale Air Force Base, California
Reason of review
Order processing issue
Review #754956 is a subjective opinion of poster.
1 comment
1.9
Details
Picked prescriptions up at Walgreens Pharm in Alamogordo NM. My mistake did not chext for correctness until I was home. Recieved 2/3 prescriptions. Attempted to call was placed on hold for 10 minutes and at exactly 9 pm someone took me off hold and hung up the...
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cmthomas07
#1172619

I feel ya!

Author
Location
Artesia, New Mexico
Reason of review
Order processing issue
Review #754668 is a subjective opinion of poster.
0 comments

Walgreens Photo Prints Review from Lancaster, Pennsylvania

3.0
Details
I had $54 worth of photos done. The online choices which may have been MUCH cheaper & definitely better quality would have taken too long w free shipping to get here thats why only for the second time (even though Walgreens is in walking distance) I chose Walgreens. My first experience with a negative experience those pictures were cut short but still printed with half pieces for my daughter's friends going away party and did not have time to redo them. This time my photo book was great however my picture collage five by sevens and four by six is where a very poor quality they were blurry & 75% of them where of poor pixel quality. I adhered to the recommendations and deleted the pictures that were recommended to not be printed. Not only that I believe the photo man's name was mark at store #9876 he was a taller skinny dark haired full bearded man first we drove away w our order and realized our photo book was not included. So my husband went back to the store he said there was no photo book there for us & tried to dismiss us My husband gave him both my name and and his name and he wasn't even going by name he asked for phone numbers. I hadnt been feeling well but went back in (our 10 mo old fosterson was bavk in the car thats why we both hadnt gone in) he finally found it he argued with me my husband had given him the wrong name & said Rick instead of Richard I said my husbands not going to lie to me I know he also gave our lastname & phone numbers. He gave me the book someone else was in line I said good luck w *** customer service from that guy. Im disappointed the quality shouldnt had been printed & the guys attitude was horrible I will never use Walgreens for photos again & think I may start our weekly prescription pick up & shop while we wait at CVS 5 mins further away as this experience has ruined Walgreens for me & already told a few people not yo use the photo service.
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Author
Location
Lancaster, Pennsylvania
Reason of review
Bad quality
Review #754490 is a subjective opinion of poster.
0 comments
Walgreens is one of my favor stores to shop at, I goes in their all time because I can get in and out quickly without complecation. One day I goes in the store to see my favor cashier because she be so helpful to me when ever I come to the store, so this time when I...
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Author
Location
Memphis, Tennessee
Cons
  • Upper manager customer service
Reason of review
Poor customer service
Review #754411 is a subjective opinion of poster.