State: Alabama Product: Walgreens Prescription Refill Clear all filters (8 of 434 reviews match)
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According to my insurance company, this pharmacy, Walgreens, did NOT run the supplies with this insulin order. Blood glucose test strips and lancets purchased on the same day are also to only have one copay. It seems when refills are placed for these two items,...
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2 comments
Anonymous
#1147651

Why can't your insurance co change their policy? That is ridiculous.

Who are they to tell you when to get your rx's?

They are just looking for another way to confuse everybody to the point you can't keep up with their "policies". Just another reason for them not to cover something.

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Review
#826278 Review #826278 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Cons
  • Incompetent pharmacy service
Reason of review
Order processing issue
1.0
Details
I am a nurse who is subject to drug testing - I have a perscription for all medications I take.The Pharmacist who was called by the drug testing company refused to give them my drug information stating it was against HIPPA. This is NOT the truth and the website for...
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2 comments
LadyScot
#1130585

Did you sign a release giving the pharmacist permission to release your drug information to outside sources? If not, then the pharmacist is right.

As a nurse, if you do your job according to the law, then you know that sensitive medical information must be kept private unless a release is signed.

As a nurse, I am sure you also know that your pharmacist is not required to prove you have prescriptions for your medications, it is you and your prescribing physician that falls on.

As a nurse, you would also know that corporate offices have absolutely NO control over the pharmacy housed in their building. Pharmacies are controlled by the state board of pharmacy, and the federal government.

As a nurse, I also would hope you could spell better.

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Review
#813054 Review #813054 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Cons
  • Being treated poorly
Reason of review
Poor customer service
1.0
Details
Walgreens in Mobile (corner of Old Shell & Mcgregor) Do not use this pharmacy.They have lost my prescription multiple times, making me do all the work to fix the problem. The pharmacy workers were rude and snappy at me when I asked "How they could possible lose my...
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Review
#720440 Review #720440 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service

Walgreens - Prescription Refill Review from Huntsville, Alabama

3.7
Details
I am very disappointed in your store located on Mastin Lake Road in Huntsville, AL 35810. The pharmacists are great, however, the pharmacy staff are completely incompetent. I have been to Walgreens in several states with no problems but this one is a poor representation of your company. The store is within walking distance of my home but I would rather drive across town or go to CVS than waste my time with this store any longer. After speaking with some of my friends, they have the same problem as well. When I tried to get a prescription the tech is speaking to me using abbreviations as if I know what she is talking about. They had me return for 3 days telling me that my prescription will be ready tomorrow. TOTAL LIES!! And they knew they were lying. Then told me I had to call my doctor and needed a form from the insurance company. TOTALLY LAZY!! Could have told me that the first day. I will be transferring my prescriptions because of this unacceptable behavior.
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Review
#694536 Review #694536 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service
1.8
Details
Walgreens in Huntsville, AL Jeff Road has denied medication refills on 2 occasions. Once for me and once for my husband. They informed me on both occasions I had to wait 2-5 days. The first was for klonopin and the other was for high blood pressure medication. I ...
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1 comment
Anonymous
#891285

Not sure why anyone would vote down this review, it looks like there's someone trolling the website to discredit the reviews.

Review
#551044 Review #551044 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Walgreen pharmacy Guilty until pr

Walgreens - Review about Medication Prescription from Decatur, Alabama

Worst pharmacy I've ever encountered. Following spinal surgery my doctor prescribed pain medication, fairly low dose. I had never taken this kind of medicine, so I did not really understand how controlled this medicine was and that it was so abused. I tried to refill my existing prescription from my g.p. instead of my new prescription from my spine surgeon because it was Friday night and I had forgotten to call in my refill before the weekend. I had no intention of taking more than I was prescribed. Female pharmacist was accusatory, snide, rude and, at one point, actually rolled her eyes like a 16-year-old girl. She became so irrited, she sent an email to my doctor implying I was trying to obtain extra or excessive pain meds. I had never taken more than was prescribed and had actually tried to stay under the dose when possible. ( By the way, this pharmacist actually let my husband submit and pick up a prescription written for me but asked me for my I.D., which I really had no problem submitting, it just seems like if one professes to be concerned about control, then be consistent.) Another pharmacist at same location just doled out the pain med without even asking for an I.D. Anyway, the email to the surgeon caused him to cut me to so little medicine I could not control my pain for approximately six weeks until I could get into a pain clinic and find a better, hometown pharmacy where I am treated like a person who has a spine problem. Worst medical experience of my life, those six weeks. And to what end? The pain is still with me but Walgreen's is not. I wonder why people who do not really like helping people who are I'll or injured choose such a profession. Perhaps a laboratory setting would be more fitting.
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Review
#504973 Review #504973 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
My mother took her prescription to Walgreens to have it filled, and it was 15 pills short. When we contacted the pharmacy about the shortage, the pharmacist was very rude to her and treated her as if she was dumb. His exact words were "I filled ur bottle and I don't...
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2 comments
Anonymous
#1127729

Read my story ...comment on post# 12 of 1148 on complaints about pharmacy & pill shortages. VERY SAD BUT VERY TRUE.

Think thru the ramifications of your actions prior to doing anything. It's 2016 now & it's sad what it has come to.

YOU will never win. Trust me on that.

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Review
#474834 Review #474834 is a subjective opinion of poster.
Service
Walgreens Prescription Refill

Walgreens in Montgomery, Alabama - Pharmacy a nightmare

Pharmacy @ 3892 Atlanta Hwy Montgomery Al a nightmare. Call twice a day for 3 days to pick up filled prescription when get there don't have it ready. Act like you made it up. Fill already filled prescriptions but dont fill the ones needed. Fill prescriptions with wrong amount of pill so insurance wont pay.Tell you to come back in 15 minutes and you come back in 1 hour and they dont have your medications and say you said you would be back tomorrow. Employees are rude, don't want to help you at all. Been there 3 times so far, all visits a nightmare. I am a senior citizen and have to say this is the worst pharmacy I have ever been in.Don't plan to go back.
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Review
#362666 Review #362666 is a subjective opinion of poster.
Service
Walgreens Prescription Refill