State: Arizona Clear all filters (51 of 2004 reviews match)
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Walgreens in Phoenix, Arizona - Refund refusal

2.0
Details
I purchased a gift card that did not work. Stephanie the store manager refused my refund.
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Review
#1547919 Review #1547919 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Return, Exchange or Cancellation Policy
3.2
Details
I recently returned to my winter home in Sun City Arizona. I went to my local Walgreens where I have been shopping for 10 years. I was surprised by their new carding policy but somewhat understanding. What I was shocked by however was that Walgreens would NOT accept my...
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3 comments
Anonymous
#1621152

Actually Canadian IDs are acceptable and scannable at any Walgreens. The staff at the location you visited must of not understand the whole new policy, people from any other country besides USA and Canada would need to show a passport.

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Review
#1411773 Review #1411773 is a subjective opinion of poster.
Service
Walgreens Customer Care
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution
2.4
Details
Refusex to full for no reason.same Dr for years, covered by ins. Within ealgreens ok time frame
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1 comment
Anonymous
#1664605

How is it Walgreen’s fault that YOU want YOUR insurance to allow an early refill and they won’t authorize it? Did you bother calling YOUR insurance company to request an early refill?

I’m guessing no because insurance companies do grant this with a valid reason. Stop being lazy and blaming others for issues YOU created due to your laziness

Review
#1499202 Review #1499202 is a subjective opinion of poster.
1.0
Details
I went to this store yesterday, and they didn't want to sell me alcohol because I'm mexican. I turned around and a guy said "{{Redacted}} Mexicans". That is racisms. Never coming back to Walgreens
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2 comments
Anonymous
#1621807

Something does not sound right here....did they ask for your license? If you did not have one you will be turned down for the sale of alcohol and tobacco products. OR if you did or said something they have the right to turn you down based on that.

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Review
#1423145 Review #1423145 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service

Walgreens in Scottsdale, Arizona - Over Charge

1.0
Details
Transferred prescription from Surprise, Az. to Scottsdale, Az. was charged $209 at Scottsdale location for same prescription as received from Surprise location for $0. Confronted Tech and Pharmacists about price, verified Medical Insurance after asking to. Why was it necessary to verify insurance again if same stores?
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Review
#1427674 Review #1427674 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Pricing issue

Walgreens in Peoria, Arizona - Bad women cashiers with disrespectful attitudes.

Bad women cashiers with disrespectful attitudes. I will never go to this store again, And I will tell other people I know never to go to this store as well...why doesn't Walgreens have a video camera right on their employees, and record them on how they treat their customers. This might weed out the bad ones. {{Redacted}} 9040 W Peoria Ave, Peoria, AZ 85345
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Review
#1403857 Review #1403857 is a subjective opinion of poster.
Service
Walgreens Cashier
Reason of review
Poor customer service
2.0
Details
We tried to buy a beer six pack on a Walgreen in Phoenix. They refused to sell it because we presented our national IDs. We are tourists in USA. There is no way to buy beer at Walgreens as a tourist. Very disappointing
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2 comments
Anonymous
#1684153

An is an ***

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Review
#1155586 Review #1155586 is a subjective opinion of poster.
Service
Walgreens Cashier
Reason of review
Poor customer service
2.4
Details
I dread filling any new prescription at Walgreens. There is always a problem, every single time. Sometimes it is a downright nightmare. It never fails. Whatever system they are using, it is horrible! It has taken me FIVE DAYS to get my prescription from my...
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1 comment
Anonymous
#1374074

time to change pharmacies.

Review
#1094600 Review #1094600 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue
1.0
Details
Walgreens - Employee needs to be called on the carpet
I dropped off three prescriptions for refill on 03/02/16. I was told they would be ready in an hour. I decided to pick them up the next day. I received a call from Walgreen's telling me that the meds were ready. When I showed up at the counter, the employee was less...
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7 comments
Anonymous
#1131142

You need to speak with the pharmacy area manager (their picture and contact information is often posted in the pharmacy area) and failing that, with Corporate. Don't bother the store manager though, he can't do anything.

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Review
#802958 Review #802958 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Cons
  • Lack of respect
  • Costumer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Self Righteous Employee

Contact Walgreens Customer Service

Mailing Address:
Walgreen Co.
200 Wilmot Road
Deerfield, Illinois 60015
United States
Phone:
(877) 250-5823
All Walgreens Contacts

Walgreens Products and Services Reviews

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Walgreens cheating sick people with pricing of prescription drugs

2.1
Details
Your pharmacy in Phoenix at 32h and Shea says they have no control over the unfair pricing of drugs. They charged me $45 for one prescription and 3 weeks later only $3.50 for the exact same drug. That same day I submitted a prescription for a athletes foot cream that was also available without a prescription. The one without the prescription was half the $25 but going through the pharmacy using my prescription the cost was $79. That kind of practice is why I will not be using Walgreens anymore and it will motivate me to tell this story to as many people as possible using social media and other Internet resources. Be fair with sick people who need to buy medications. It's the right thing to do. It seems your profit is more important than being fair.
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Review
#1026576 Review #1026576 is a subjective opinion of poster.
Reason of review
Pricing issue
Loss
$45
Preferred solution
Full refund