State: Arizona Product: Walgreens Customer Care Clear all filters (4 of 137 reviews match)
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Walgreens in Phoenix, Arizona - Refund refusal

2.0
Details
I purchased a gift card that did not work. Stephanie the store manager refused my refund.
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Review
#1547919 Review #1547919 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I went to this store yesterday, and they didn't want to sell me alcohol because I'm mexican. I turned around and a guy said "{{Redacted}} Mexicans". That is racisms. Never coming back to Walgreens.
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2 comments
Anonymous
#1621807

Something does not sound right here....did they ask for your license? If you did not have one you will be turned down for the sale of alcohol and tobacco products. OR if you did or said something they have the right to turn you down based on that.

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Review
#1423145 Review #1423145 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service
3.2
Details
I went to my local Walgreens where I have been shopping for 10 years. I was surprised by their new carding policy but somewhat understanding. What I was shocked by however was that Walgreens would NOT accept my Canadian Driver”s license! I was informed that their...
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3 comments
Anonymous
#1621152

Actually Canadian IDs are acceptable and scannable at any Walgreens. The staff at the location you visited must of not understand the whole new policy, people from any other country besides USA and Canada would need to show a passport.

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Review
#1411773 Review #1411773 is a subjective opinion of poster.
Service
Walgreens Customer Care
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution

Update by user Jan 19, 2013

Unfortunately this was not my bad first experience with Walgreens nor do I doubt it will be my last.

Walgreens, if anyone of any importance happens to reads this please take heed here of what you have read. You do have multiple pharmacies that are making...

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4 comments
Anonymous
#585806

I work at 9285, the store on pico and Fairfax, our store manager is an incompetent boss. He doesn't know what he is doing, he has his favorites and he let's them get away with anything. We need someone who knows what he's doing or they will close this store!

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Review
#368786 Review #368786 is a subjective opinion of poster.
Service
Walgreens Customer Care