I have several receipts saved with many prescriptions (27 in all) since November that are apparently not eligible for their balance rewards program. I've called their customer service several times and submitted tickets to corporate on numerous occasions only to be told that there isn't anything that they can do.
(I'll just be added to the list of the other people who have had this issue)I have at least 13,500 points that they have denied me receiving because apparently i have government funded insurance. I have only had BCBS for the 3 years.
Pharmacy techs and the customer service reps can't help... I'll just keep my receipts until they figure how to get their head out of their *** and give me my money.
Monetary Loss: $10.