I am finally done with Walgreen's pharmacy. In the past 3 years they have made 8 errors in my refills.
The last straw was being shorted on an important prescription, their refusal to make up the shortage, leaving me with out medication for 7 days. But they made sure they billed my insurance company for the full prescription. They acknowledged their error after I had my insurance company contact them. Go figure.
I experienced terrible customer service before and during my time with Walgreens. It will not happen in the future because I will NEVER darken their door for any reason. In our community they have three locations. I gave each location at least 6 to 10 months to prove their abilities.
All three locations failed miserably. They have lost my business, my families business, and anyone else I can share my experience with. My boss's brother is a pharmasist in the mid-west. He said his brothers business has doubled because his best referral is Walgreens.
Horror stories. Many purchases one makes are not life threatening but you are risking your life by trusting Walgreens with your prescriptions. The few dollars you might save are not worth risking your health, also the drive up option is a huge waste of time. If you have at least 20 to 30 minutes to waste waiting in line then Walgreens might be your pharmacy of choice.
I sincerely can not remember any positive experiences in shopping at Walgreen's. I hope I haved added a longer life and less stress for consumers who takes my advise and choose another company to do business with.