State: California Product: Walgreens Pharmacist Clear all filters (16 of 245 reviews match)
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Walgreens in Central Contra Costa, California - Refusing to fill my prescription.

I’m having an issue with the pharmacist at my Walgreen’s Pharmacy, they are refusing to fill my prescription for Hydrocodone. The pharmacist is telling me that they need to know my pain management plan, before they approve my prescription for Hydrocodone.
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1 comment
Anonymous
#1772012

that’s because they aren’t a “pay for service” type model anymore, it’s “pay for performance”. so walgreens isn’t getting paid for just filling the script, they’re getting paid as long as you’re taking your meds correctly. adherence is a big thing now and pharmacies won’t get their money if people aren’t taking their meds as prescribed.

Review
#1529629 Review #1529629 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Walgreens in Los Angeles, California - Worst pharmacy staff

4.8
Details
Walgreens Shermanway/ mason. Pharmacy tech male very rude to the customers , Indian female pharmacist very high per. Pls don’t come to this store, they are not friendly people. I’m waiting for my medicine and I’m in pain and they are not doing anything.
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Review
#1188987 Review #1188987 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Reason of review
Poor customer service

Walgreens in Patterson, California - Very rude pharmacy tech

2.5
Details
Patterson, CA older lady with the red hair. She was rude when I dropped off my prescription but I figured maybe she is not happy working on father's day. But when I came back another lady was helping me and then she picked up the phone and started asking me why I had this prescription when I filled another one the day before. Well she is welcome to call my doctor but I HAD to explain to her I have broken ribs and was not receiving relief from the Tylenol. She proceeds to glare at me throw the medicine in the pick up bin and slams down the phone! My husband and I could NOT believe how RUDE she was! She can tell by my records I do not take pain medication on a regular basis, but even if I had, it was totally inappropriate and made me feel bullied. Never did I think I would have such an experience picking up my PRESCRIBED medication! I will never use this pharmacy again.
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Review
#1062884 Review #1062884 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Reason of review
Poor customer service

Walgreens - Pharmacist Review from Lynwood, California

1.0
Details
I just attended your location at 2726 Pacific Ave in Long Beach, and I had the WORST customer service experience I have had in my entire life!!! My boyfriend and I just got out of a 24 hour hospital stay in Fountain Valley Regional where he had major reconstructive surgery. But the time we got the chance to be released my boyfriend just wanted to go home but was still in excruciating pain so we called this Walgreens ahead of time as most others are all closed by now or don't have the correct meds, to ensure they have his meds in stock and we can pick them up promptly. A guy named Derek insured we could pick up Oxycodone here for the pain and takes down all our info ahead of time, just says to bring an ID. He said their insurance system was down but it could be filled no problem if we are paying cash. We jump in the car and drive the 30 mins here (20 mins past our home in Belmont Shore) and they tell us 2 hour wait to fill 30 pills although the place is completely empty and it's 10 pm. First of all, I have never been to a pharmacy with a 2 hour wait, and we were given no explanation whatsoever why. Especially at 10 pm when the place was completely empty! We were obviously very upset as my boyfriend is in awful pain and just got out of surgery a few hours ago which I clearly explained on the phone... Your employees couldn't have explained the 2 hour wait over the phone?! I had to drive the 20 mins home to try my best to make him as comfortable as possible and now have to drive 20 mins back to be there by midnight after an obviously stressful hospital stay because of your uncaring, incompetent employees. My boyfriend is still in the worst pain in his life. Pharmacist and assistant didn't care whatsoever even after seeing him in the hospital gown and all. We are FURIOUS, to say the least. All they had to do to make it right is fill the *** prescription as no one was waiting except us and they were all just standing around anyway. That's what good customer service is, especially when they see someone in obvious EXCRUCIATING pain! I will never attend another Walgreens again after this uncalled for experience, and you bet we'll be telling all our friends and family the way Walgreens treats its loyal customers and to choose any other pharmacy except Walgreens. Word of mouth marketing is very powerful and we have a lot of friends and family. If I was the store manager, I'd fire the entire crew here. Shame on you for having the worst, most inconsiderate customer service we have ever experienced!!!
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Review
#744227 Review #744227 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Reason of review
Poor customer service
1.0
Details
rude pharmacist, incompetent staff!! pharmacist at Walgreens seem to have a God complex!had a pharmacy worker scream and yell at me, I told her that she was being recorded. She said she didn't care she said that she didn't care if I was the freaking president! have...
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5 comments
ransom
#976872

Now that, was a well reasoned and mature response. It actually shows what a *** you are and demonstrates what kind of conversation you had with this clerk. I repeat, they DO NOT just start to 'scream and yell' (your words) for no reason and you know it.

What really happened without the dramatic lies?

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Review
#609731 Review #609731 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Reason of review
Poor customer service
1.0
Details
I will NEVER set foot in the Hilmar Wal Greens ever again, and neither will anyone in my family! We have had one problem after another with their pharmacy and today was the final straw! My little boy takes an inhalant to control his asthma and the last time we had...
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1 comment
Anonymous
#891108

My son also has asthma & when i went to get a refil on file they informed me his ins no longer covered the one i asked for & thought i wood just leave .....i told them you have to breathe to live & i wood not b leaving so he had a refil left on another one that didnt work as well but i had to raise *** to get my child inhaler !!! They have no manners they seem to have a god complex sorry they were not smart nuff to b a doctor not my childs fault that your expertize seems to b *** with god complex

Review
#550211 Review #550211 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • incompetent
  • Dangerous Situation
  • My Child Needs His Asthma Meds
  • Al Green
Walgreens Co, 3005 Midway Dr, San Diego, CA 92110, (619) 221-0834, store#6094 Approximately 9-10 people waiting in the PICK UP line to obtain their medications, advise, etc. I was next. I am a chronic pain patient. My pain physician wrote a prescription to begin me...
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1 comment
Anonymous
#829906

A c2 takes almost a week to get in stock. And the pharmacist has the right to refuse the medication if they feel something else is going on. But they should have explained that to you properly.

Review
#493786 Review #493786 is a subjective opinion of poster.
Service
Walgreens Pharmacist
I went to a pain management doctor who simply had horrible bedside manner. I called the dr., instructed them I would not be returning, and requested they void the contract I signed for pain management. A month had passed since I had last recieved any meds, and...
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Review
#489119 Review #489119 is a subjective opinion of poster.
Service
Walgreens Pharmacist
I am a regular customer@ Walgreen's in Swainsboro, GA. I have two prescriptions that I take on a regular basis for several years. They were prescribed first by a reputable physician@ Emory Healthcare in Atlanta, Ga. Last evening (03-22-14), I used the auto refill line...
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6 comments
Anonymous
#820723

Two questions in regard to the "rude floater"

1.Was the medication a controlled such as a narcotic pain reliever?

2. have you made a "habit' of attempting to obtain early refills on medication?

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Review
#480243 Review #480243 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Basically was told that the pharmacist knows me and whats best for me rather than the dr i have been seeing my entire life...refused to fill my pain meds and does not know my circumstances...was treated poorly by the tech which possibly could have been a man in a poor...
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5 comments
Anonymous
#731534

HaHaHa - Proof that everyone sees through your bull.

This, LadyScot, is called "being schooled".

Boo Yah!!

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Review
#429136 Review #429136 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Loss
$20