State: California Product: Walgreens Prescription Refill Clear all filters (24 of 434 reviews match)
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4.8
Details
I have refills on one of my meds, called to see if it was ready for pickup and was told they will not fill it because I yelled at them, they would not tell me when or who I yelled at. I still dont have my meds.
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6 comments
Anonymous
#1649627

You should never raise your voice when you are at Walgreens, no matter Pissed Off you have become. Simply walk away from the situation and go onto "Pissed Off Consumer Walgreens Complaints" and tell the whole flocking world about it.

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Review
#1425430 Review #1425430 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue
2.0
Details
The problem was is that I had paid for the prescription at Walgreens through my insurance and had to pay for the entire prescription (full price) again at CVS because Walgreens did not transfer all of the information on my account (insurance). They never told me that...
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Review
#1200028 Review #1200028 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Cons
  • Having to wait aweek for a medicatiom
  • Need training in customer relationship
  • No notification
Reason of review
Poor customer service
Loss
$25
Preferred solution
Let the company propose a solution
2.6
Details
I went to pharmacy #15930 last month and was told they would fill my presciption 4 days after i dropped it off.So this month i went to that pharmacy and was told they no longer carry that medication . This is an untruth. I know of people that still get their medication...
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1 comment
Anonymous
#1383504

Ma'am, if this info is truly correct, you need to delete this post immediately. Too many bad things can happen with this kind of info in bad people's hands, and it sounds like you don't need any more problems. Please try to remember not to include personal data in Internet posts - we just don't live in a very nice world anymore, and there's no shortage of bad people out there...

Review
#1112786 Review #1112786 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue

Walgreens in Norwalk, California - Changed the pick up date

1.0
Details
Every month for the past 3 months Walgreens will not let you pick up your prescription by the date you picked it up last month. Now they go by the date you actually picked them up! How am I supposed to remember that? I keep the main receipt but not the. Skinny checkout receipts. If it's one day early, they say 'nope, too soon.' Even if they called you to pick it up alrwady! They make you feel that you are trying to do something wrong!
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Review
#1079814 Review #1079814 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue
1.3
Details
5/13/17 6:38pm went to pick up a prescription that had been filled.Dreaded it the entire time due to 5 previously terrible experiences over the same thing. We were the 4th car back and it took an hour and 15 minutes before we finally got to the window. Only one woman...
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1 comment
Anonymous
#1334016

Did you ever hear of parking your car and walking in to pick up your prescription? Normally it takes less time if the drive thru is backed up. The drive thru is for quick transactions but customers use it for everything.

Review
#1049582 Review #1049582 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Pros
  • I used to like it before we had to use the pharmacy
Cons
  • Need training in customer relationship
Reason of review
Poor customer service
I see a pain management doctor for extreme pain in my arm from an auto injury.Every month when I need to get my pain medication I go through so much stress because of the way I am treated by the pharmacy staff. I am supposed to take my medication as prescribed. No...
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2 comments
Anonymous
#1175989

I agree honey

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Review
#861718 Review #861718 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service
I went to South Ogden, Utah Walgreens on 3/1/2016 and dropped off my Rx for a controlled substance that was dated “do not fill until after 2/27/2016”.The following day I went into pick up and was told that they could not fill my Rx because I should still have some...
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2 comments
LadyScot
#1136121

2/6 to 2/27 is 21 days. In a 30 day script you should have 8 days of medication left.

Your 30 days begins the day you pick up the script, not the day it is filled.

This being a controlled substance they are going to question it. This does not make them a bad or rude pharmacy. It means they are doing not only their job, they are following the law.

If you give them any sass or hard time about answering their questions, they can and most likely will, refuse to fill the script. If you give them a really hard time, you can find yourself blacklisted and no pharmacy will fill for you.

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Review
#805615 Review #805615 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service
2.0
Details
today i emailed this complaint letter to both the regular walgreens customer service via walgreens.com's "contact us" form AND directly to their corporate offices in deerfield, illinois: i have been using the walgreens.com web site to reorder my prescriptions and...
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4 comments
cmthomas07
#1172312

Same here. Hopefully something will change as I can't stand the thought of others being treated the way I was.

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Review
#799101 Review #799101 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Cons
  • Pharmacy is constantly messing up
  • Employee and management laziness
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Better
Was told prescriptions would be ready after 6:30 p.m.on 2/18/16 went to the pharmacy and told it would be another 1 1/2 hours. I had my 5 year old granddaughter at home with her sick dad who i was getting the medicine for, and needed to get back home to give her a bath...
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Review
#793224 Review #793224 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service
Walgreens corporate office this year decided to CLOSE their pharmacies, the whole entire day BEFORE new years, plus new years day..in other words for customers, that meant they had no way to fill or pick up a prescription between WEDNESDAY night and SATURDAY...
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1 comment
Anonymous
#1096362

You sound bitter

Review
#763005 Review #763005 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service