Glenview, Illinois
Not resolved
3.5
Details
Customer service
Prescription Services
Product or Service Quality
Staff
0 comments

I had a prescription I need right away, so I got up an hour early to get to a 24 hour pharmacy and get to work on time 8:00 am. Once there, the pharmacist dithered around a bit, then said their system would not 'scan' and therefore could not fill my prescription.

He linked this to an event on 7-9-15 when airlines and WSJ were hacked, like its an international threat of some sort. I really used to love my Walgreens and their service, I blame Walgreens Corporation for cost cutting on personnel, systems infrastructure, and working their own employees to death.....

Product or Service Mentioned: Walgreens Prescription Refill.

Reason of review: Order processing issue.

Preferred solution: Let the company propose a solution.

Walgreens Pros: Store staff, Most of the pharmacy employees.

Walgreens Cons: Loss of time.

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