Last year I paid for my sons medication because of a high deductible at store #10858 in Lafayette Indiana and was told by the store my credit card would not stay on file. On 1/27/14 while looking at my bank statement I saw a charge to Walgreens, Lafayette IN for $72.96.
I called asked what it was about found out my sons came in for refile with his new insurance card and had them run it for his refile and somehow tehy ran my card simple fix right... wrong... I have called three time now over a two week period and have been told three different stories of how this happened and the first of the three I believe. While running his card they also tried to update his account at the same time, said this happens sometimes and for some reason the old card on file is the one that is charged so sorry and they will refund.
Well that still has not happened.
Now I'm told they are unable to refund my card till my son (who lives in anther town and works 3rd shift) comes in with his card (which is the new card on file) before they will refund me. I explained I did not give authorization for them to refund my card and they need to refund which they still refuse to do.
Monetary Loss: $73.