October 16, 2008
To be honest with you, a telephone call just isn't satisfactory to me. I am aghast that it has taken this long for someone to actually take the time to respond...
My initial consumer complaint was sent to your corporation back on September the 12th, it now is October 16th. I had to take the time to even resend the hard copy complaint, and yes, again at my expense. And to date, electronically, there have been 24 writings. This is inexcusable, and from such a widely known corporation such as yourself.
As written you have my address ~ I certainly would expect some sort of written apology and even perhaps compensation to show indeed I am valued and you would like to retain my business.
The only thing left that I have to say is: Shame on you, Walgreens. What is the purpose of having a site where complaints appear to be welcomed only to fall on deaf (ears) and blind eyes!