Contact Walgreens Customer Service
How to Reach a Person at Walgreens
Verified Contact Information
Toll-Free Number:
-
1-800-925-4733Company or Store Inquiries
Customer Service:
-
1-833-925-8625Bulk Gift Card Team
-
1-866-817-1631Contact Lens
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1-847-914-2500Corporate Inquiries
Walgreens Emails:
Business Customer Service
Pharmacy Acquisitions
Customer Service
Bulk Gift Card Team, Consumer Relations, Walgreens API
Jobs/ Career
Walgreens Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Walgreens Phone Number
1 (800) 925-4733
Average Hold Time
00:01:11
Average Calls duration
5 minutes
Most Popular Walgreens Email Address
customerservice@mail2.walgreens.com
Walgreens Live Agent Availability
17% of callers successfully reach a real person
Issue Resolution Rate
Low (18% reported full resolution)
Call Volume by Day
View full overview ›
Walgreens Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Walgreens Phone Number | 1 (800) 925-4733 |
| Average Hold Time | 00:01:11 |
| Average Calls duration | 5 minutes |
| Most Popular Walgreens Email Address | customerservice@mail2.walgreens.com |
| Walgreens Live Agent Availability | 17% of callers successfully reach a real person |
| Issue Resolution Rate | Low (18% reported full resolution) |
| Walgreens Customer Service Rating | 4.4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 84% phone, 16% email |
| Common Reasons for Contact | Account, product/ service and request for information |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Walgreens | First and last name, phone number or email |
Call Volume by Day
Contact Information
Walgreens Website:
Walgreens Help Center:
Corporate Office Address:
Walgreen Co.
200 Wilmot Rd.
Deerfield,
Illinois
60015
United States
Summary of Walgreens Customer Service Calls
3.7K
TOTAL
CALLS
CALLS
04:48
AVG CALL
DURATION
DURATION
18%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Walgreens?
Account Question:
- “Reset my prescription login”
- “Rewards account has been hacked”
- “Cant open a free membership”
Product/ Service Question:
- “File a complaint”
- “Complaint pharmacy”
- “Because Walgreens’s in grass valley ca every single month has some kinda problem with filling my prescription i call and all sudden it’s all good and they start to fill prescription. This happens every single month very rude people answer the pho”
Request for Information Question:
- “Make appt for help b shot”
- “About a complaint grievance that I put in.”
- “Help with order”
Payments and Charges Question:
- “Payment history”
- “Billing question”
- “Pay my credit card bill”
Shipping and Delivery Question:
- “I'm calling cuz I had an order place with Walgreens and I didn't receive my hammer pods they were three four 749 and I had ordered the Free breeze air freshener they were 4 for $10 I only received two and I had ordered some Listerine little tabs that”
- “Didn't get my 10 dollars for spending $45”
- “I can't get the store to answer”
Staff Question:
- “Service at the pharmacy”
- “Bad service in the weslaco, tx area”
- “Poor customer service”
Cards Question:
- “New card”
- “PIN number”
- “Having problems with gift cards that don't work”
Return/ Replace Question:
- “Trying to return something that I was told I could return at the store and now I'm being told I can't return it.”
- “To change my phone number”
- “Exchange”
Employment Question:
- “401k lump pmt”
- “W2”
- “I am looking job”
Website/ Application Question:
- “My app doesn’t work”
- “Website”
- “Online application”
Refund Question:
- “Medicine refund $”
- “To get my money back from a Google card”
- “Refund”
Activation/ Cancellation Question:
- “I want to cancel my order and return my money”
- “Ran out of meds with no text renewal and I have been buying the same med from the same store for years. Store can only fill a partial and I will run out. How can this be?”
- “Cancelar cuenta”
Other Question:
- “Rewars”
- Prescription problem
- “Lost order in store and I don't know which store”
Compare Walgreens Customer Service To
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Walgreens