Contact Information

Walgreens Phone Numbers

Toll-Free Number:

  • (877) 250-5823 Toll Free
  • (877) 250-5823 Toll Free
  • (800) 925-4733 toll-free
  • (575) 534-0053
  • (877) 924-4472
  • (702) 366-1556
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Corporate Office Address:

Walgreen Co.
200 Wilmot Road
Deerfield, Illinois 60015
United States

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Summary of Walgreens Customer Service Calls

65 TOTAL
CALLS
55% SUCCESSFUL
CONNECTIONS
03:24 AVG CALL
DURATION
47% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Walgreens to Ask about:

Account Question:

  • “I need help verify my account”
  • “Prescription account”
  • “Password reset” , Review # 1546342

Activation/ Cancellation Question:

  • “Cancel order”
  • “Reactivate account”
  • “Deactivated account”

Shipping and Delivery Question:

  • “Prescription change of delivery”

Staff Question:

  • “Customer service”

Refund Question:

  • “Refund”

Website/ Application Question:

  • “Website log in”

Cards Question:

  • “I bought a google play card and put $1000 on it but I meant to buy a google pay card”

Other Question:

  • “Locked out”
  • “Id policy”
  • “Change last name”

Walgreens Rating Stats

2.0 out of 5 stars
based on 736 reviews
See all 1982 reviews

Rating trend

About

Walgreens Return Policy
Returns for cosmetics or electronics are handled at the discretion of the store manager, usually in the form of a Walgreens gift card. I lost Walgreens's' receipt. First, check the product page for detailed return information. In-store returns will be handled at the discretion of the individual store manager. A return without a receipt may be refunded as an in-store credit on a Walgreens gift card. The product(s) will be replaced at no additional charge. Walgreens cannot accept returns of Birchbox BYOB (Build The Customer's Own Box), sexual wellness or seasonal products. By law, The Company cannot accept returns of prescription products for reuse or resale. How do I return contact lens solutions, accessories, etc. Taxes will be refunded at the local rate. Products without a receipt will be exchanged or refunded by mail within 14 days.
Walgreens FAQ
I joined online and want a physical card. The Customer earn points every time The User of Website make a qualifying purchase using The Customer's Balance Rewards card, key fob, or mobile app. The User of Website will earn bonus points on a variety of items across the store each week and 100 points on every prescription The User fill in the pharmacy. Only prescriptions picked up in-store are eligible to earn points at this time. The Customer will also earn 20 points for every mile The User of company services walk up to 1,000 points per month in the Balance Rewards for healthy choices program. Due to state and federal laws, points cannot be earned on some items and points will not be earned on the portion of a transaction where store credit or redemption dollars are used. Pharmacy items must be purchased at participating Walgreens Drugstore, Rxpress, Duane Reade, or Walgreens Pharmacy locations ("Participating Stores") to earn points.
Top Walgreens Services

Prescription Refill, Pharmacist, Manager

Top Walgreens Products

Pills, Coupon, Commercial

Walgreens Pros and Cons

Pros: Store and old staff 3 months ago, Store location convenient, Location, Convenience, Polite manager

Cons: Customer service, Pharmacist was rude, Treat customers rudely, Rude pharmacist, Pharmacy service

Summary

The Walgreen Company or just Walgreens is a large chain of pharmacy stores. The company was founded by Charles Rudolph Walgreen in 1901. Its headquarters is based in Deerfield, Illinois, United States. Walgreens specializes in filling prescriptions, photo services, health and wellness solutions. The company offers a broad range of products under the following categories: Personal Care, Home Health Care Solutions, Vitamins & Supplements, Medicine & Treatments, and Household. Walgreens also provides health information. The company accepts returns within 30 calendar days of purchase for a full refund. Orders for US $35 and more are shipped on a free of charge basis. Walgreens serves customers from the United States only.

Walgreens reviews and complaints

Walgreens is ranked 60 out of 739 in Pharmacy category

Area Served

USA

Payment Methods

VISAMasterCard

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Walgreens Stats

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Number of Reviews

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Number of Calls

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