I am medically disabled and under a specialist's monthly care. I have used Walgreens Pharmacy in Alma, AR for several years.
Same Doctor, same Medicines, same date each month. My meds ran out today so I went to Alma Walgreens to drop off my scripts and was told by Pharmacist Tara that she would not fill my scripts. My scripts were valid, legal, and on time. I have been advised that since I am medically disabled, that I am protected by the Americans With Disabilities Act from discrimination by any business or person.
The Pharmacist also said that she would call my Doctor and have my dosages reduced then she would fill them. She said this and the name of my medicine loudly in front of other customers standing at the counter. I should not be denied my meds because of the type of medicine it is if my scripts are valid and not early. She treated me like a criminal for the type of medicine I am prescribed.
She also violated my HIPPA rights to privacy by announcing what medicine I am taking and saying that I am over the legal dosages. She was incorrect. I discussed the dosage limits with my Doctor at my appointment and he assured me that mine is perfectly legal. She is also violating the AMA laws by attempting to practice medicine without a license (Suggesting my dosage would have to be lowered) .
I am aware that the USA has a problem with medicine overdose and illegal drugs.
I am not doing anything illegal or abusing anything or overdosing on any drug.It is medically irresponsible to deny a patient a medicine that they have been getting there regularly. If this is not reasonably resolved quickly, I will be fi!ing complaints with the Agency for ADA, the AMA, and the Pharmacy Board as well as filing suit.
Product or Service Mentioned: Walgreens Prescription Refill.
Reason of review: Poor customer service.