I don't think ex-military should deal in customer service. They come off as too intense and rude.
I will not be back to the Walgreens in Kuna due to this individual. If it is Walgreen’s policy to have their employees intimidate customers, harass them and turn them away you have a winner in this person. I prefer warm friendly and service. Kuna is a great community with no room for a person of this nature.
I would warn everyone I know about him.
That sort of behavior is not appropriate and I don't know why this individual is the customer service industry.