I bought some prescription medication from Walgreens store on Roselle and Wise Rd in Schaumburg, IL for $15.99 for generic medication. I went out of the store,while driving I called Walmart from my cell phone and asked how much would it be for generic medication (and gave them the exact name of the medicine), at Walmart it was $4.
So I go to a different Walgreens store (on Barrington and Irving Park Rd in Hanover Park, IL) as it was on my way home and tell the Pharmacy department that Walmart has the same medication for $4, the clerk behind the counter was getting ready to refund me the money. As she was getting ready, she looked up my name in her system and couldn't find it so I told her that I picked up the prescription from the Schaumburg store. That's when she said I would need to go to that store to get the refund. So I drove back to the Schaumburg store and told them about the situation.
The manager blatantly denied giving me the price match. So I asked for a full refund so I can just go buy it at Walmart, the manager said I was stuck with it. They can't give me a price match nor can they give me a refund. So I asked the manager why was the clerk at Hanover Park ready to give me the refund?
The Store Manager - Brian and Pharmacy Manager - Ron both didn't show any interest in helping and basically said I am screwed and they can't help me. I HATE WALGREENS.