Not resolved
Customer service
Prescription Services
Price Affordability

Duane Reade located at 105 Brighton Beach Ave, Brooklyn, NY. On March 27th Pharmacy was trying to substitute prescribed Benicar (copay $38.30) with generic Olmesartan (copay $126.32).

When I asked the pharmacist for a least expensive option he did not even try to help to check the price of the brand name medication. Had to refuse the substitute, ask my doctor to prescribe an alternative and do my homework on drug pricing. It's not happening for the first time. I found out that prescribed vit D3 is not covered by my insurance and this drug is available OTC at fraction of the cost.

Is it the company policy to screw their customers?!?! Morally and financially???

Product or Service Mentioned: Walgreens Benicar Prescription Refill.

Reason of review: Not as described/ advertised.

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