State: Florida City: Orlando Clear all filters (22 of 2004 reviews match)
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Walgreens in Orlando, Florida - They complimented a of policy on cig.and ligour show id.NOW they demand to.scan your id what the he'll is going on ???I am seventy.!

3.4
Details
Went to walgreens to make a purches showed my id no that wasnt good enough now they wsnt to.have me take it out and SCAN ot.????? What the *** ????by the way i am seventy !then the twenty something manager tells me.i am not being respectfull ??? I am seventywhat did she do to deserve something she refused to show me ?? Did i say i am seventy !!!!
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Review
#1470080 Review #1470080 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service
I kept getting calls from people who said they were from Walgreens pharmacy and that the pharmacist need to talk to me about an issue. The number didn't seem to be Walgreens 800 number so I told them I didn't believe them. They told me what Rx that I had picked up the...
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2 comments
Anonymous
#1579015

I just got a scam recording on my voice mail yesterday of a woman saying that I had outstanding debts due and that law enforcement was coming to take me to jail unless my immediately sent them money over the phone by credit card or pre-paid card. I just laughed it off, and skipped over the message without listening to the rest of it.

They have had numerous reports on the news of people making such calls and they said that it is a scam. Thye woman has a very ugly sounding voice that is probably very effective at pulling off the scam, because she sounds just like the real deal government employee.

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Review
#1378861 Review #1378861 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Security breach

Walgreens in Orlando, Florida - Worst Pharmacy ever

1.0
Details
Since Prime has merged with Walgreens customer service has went down hill. I have been doing business with Prime for 2.5 year and never had a problem. I have had nothing but problems since the merger. I will be transferring all my prescriptions to anyone else. I have been lied to more than 4 times. I have had complications with medicine because of being lied to that my medicine is being processed and nothing happens and I go weeks with out. The worst thing that ever happened with when Prime decided to join Walgreens. I will never shop, use the pharmacy or anything at Walgreens.
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Review
#1157998 Review #1157998 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Walgreens in Orlando, Florida - Rude pharmacist

The pharmacist was degrading and spoke rudely. Store# 03811 January 6, 2018 at 2:30
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Review
#1163553 Review #1163553 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Reason of review
Poor customer service
1.9
Details
I recently visited this Walgreens location at the intersection of John Young Pkwy and the 192 to fill a prescription. The pharmacist demanded to know what the Rx was for, and asked numerous questions about the specific condition that was not any of his concern. He...
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2 comments
LadyScot
#1136118

I am betting it was a narcotic script, and the pharmacist has the legal right, and responsibility to question any script he wants to. Pharmacist are held legally responsible if they do not.

When your job can land you a prison sentence, you tend to be cautious.

HIPPA applies to ALL medical personnel, so it is perfectly legal for the pharmacist to demand a diagnosis for the drug in question, and it is doctor's duty to supply it. That is why you have to sign a records release when you go to the doctor, and if you read the HIPPA statement it tells you who has the right to your medical records.

NOT co-operating will only get you refusal of your script, and may get you blacklisted.

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Review
#807590 Review #807590 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Cons
  • Pharmacy
  • Total lack of concern for customer
  • Pharmacist attitude
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • refused to fill script
  • Pharmacy abuse
  • Pharmacies
  • Hipaa Violations

Walgreens Customer Care Review

1.0
Details
Walgreens just informed me that my and my sons adderall doesnt meet their requirements to fill after holding the scripts for a few days....also keep in mind i was paying out of pocket....and they just filled my fiances script....all the same script, mg, an same doctor! When i question....they couldnt disclose any info smh
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Review
#836199 Review #836199 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service

Walgreens in Orlando, Florida - Child with a EAR INFECTION/ STORE IT SELF HANGING UP ON CUSTOMER

2.3
Details
MY GRANDDAUGHTER HAD A EAR INFECTIONS AND WAS GIVEN MEDICATION FROM HER DOCTOR. THE PRESCRIPTION WAS DROPPED OFF AT YOU LOCATION ON PINE HILLS ROAD AND NORTH LANE STORE. THE PHARMACY TECH HAD ME ON HOLD FOR 25 AND THAN HUNG UP ON ME. I LIVE 2 MINUTES FROM THE STORE. SHE TOLD ME THAT SHE HUNG UP BY ACCIDENT. THAN THERE WAS A PROBLEM WITH THE INSURANCE. MY CHILD HAS INSURANCE NOT MEDICARE AND THEY KEEP TRYING TO PROCESS IT TO THAT. IF THIS IS BEING PROCESSED AT YOUR CPO THAN THEY NEED TO LOOK AT THE PROFILE AND SUBMIT TO THE SECOND INSURANCE THAT YOU CUSTOMER HAS ON FILE INSTEAD OF NOT FILLING THE PRESCRIPTION. THEY SAID THAT MY BABY PRESCRIPTION WOULD BE READY IN 1 HOUR. PRESCRIPTION CALLED IN AT 5:15 PM AT 5:45 PM WALGREEN STATES IT'S A INSURANCE PROBLEM. AT 6:18 I WAS AT THE STORE AND THEY SAID 1 HOUR. THAT WAS ON THURSDAY, OCTOBER 22, 2015 IT IS NOW FRIDAY, OCTOBER 23, 2015 AT 11:57 AM NO CALL YET. HELLO IS ANYONE THERE!!!!!!!!!!
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Review
#722262 Review #722262 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service
Loss
$111

Walgreens in Orlando, Florida - RIGHTS TO PATIENTS PRIVACY

Your medical information is NOT private at Walgreens they do ABSOLUTELY NOTHING to protect your privacy. Anyone can access your private medical prescription records, and pass your info to ANYONE else. This practice is done by pharmacist and pharmacy techs, like I said anyone who works there. Walgreens takes no responsibility and they don't allow for your records to be FROZEN in any way. I think if more people complained about this they will have to listen unless they want more lawsuits. Walgreens needs to have a way of protecting patients PRIVACY.
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Review
#765238 Review #765238 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Cons
  • No corporate accountability
Reason of review
Poor customer service

Watch out for Walgreens Clinics

I was visiting my daughter in Orlando over Memorial Day weekend. On Monday, I was congested, had aches, a slight dry cough and shortness of breath. The nurse practitioner (or practices would be more accurate) diagnosed me with the common cold, told me to drink fluids, and sent me on my way. When I returned to Miami, I went to urgent care and was diagnosed with a bronchial infection on the *** of bronchitis. I called Walgreens to complain. They asked if I would like a refund, which I thought would be fair since I had to pay again for medical treatment. The head of the South Florida Walgreens treatment called me tonight to let me know the practitioner did everything correctly. I didn't expect anything different because they are not going to take responsibility for their misdiagnosis. Bottom line....pay a little extra and get quality care; you can't replace your health.
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Review
#645011 Review #645011 is a subjective opinion of poster.
Cons
  • Clinic
Reason of review
Medical Misdiagnosis
Loss
$30
Preferred solution
Full refund
Tags
  • Nurse Consulting

Contact Walgreens Customer Service

Mailing Address:
Walgreen Co.
200 Wilmot Road
Deerfield, Illinois 60015
United States
Phone:
(877) 250-5823
All Walgreens Contacts

Walgreens Products and Services Reviews

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Walgreens - Review in Drug Stores and Drugs category from Orlando, Florida

Just did the same thing!!! Let me tell you how annoyed and mad I am. Let's start with WGs wanting to save money... Meaning they close the two lane "yes, looks like a bank thingy" to one. Then, we have old school RPhs- they don't offer a 4 year Any longer .... Not since around 1999.... There are NO doctors of pharmacy that work at a walgreens. In fact, there aren't any folks that have customer service or a simple educated or sympathetic bone in their body!!! Why, why so I go there? I won't. Won't happen any longer. I dislike Walgreens with a HUGE heart. They have NO quality and no care. Yeah CVS, Target and Wally Word. I would rather deal with normal folks than BITTER folks. Good luck Jewish walgreens. Have a great Christmas
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Review
#709757 Review #709757 is a subjective opinion of poster.
Reason of review
Poor customer service