State: Florida Product: Walgreens Prescription Refill Clear all filters (65 of 434 reviews match)
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2.5
Details
After many calls to find out why my husband's Rx was held up, I got tired of being shuffled to the 3-rd party call center that only knew what their computer screen told them. I had asked for this refill well in advance for this life-sustaining medication for my husband...
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3 comments
Anonymous
#1610790

Yup upper managment could care less at these stores for some reason. They dont care about the dedicated business you give them or about making sure the customer is receiving the the service they need and if there is a problem they will lie as much as they need to in order to get away with it!!!!

I hate the walgreens in my home town and hate is a horrible word for me to use. But what can we do???

Absolutley nothing!!!! Boycott

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Review
#1418528 Review #1418528 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Pros
  • Employees cashier
Cons
  • Loss of time
  • Upper manager customer service
  • Manager
Reason of review
Poor customer service
Tags
  • Unethical Behavior
1.0
Details

Update by user Jan 03

This issue was never resolved. Walgreen never contacted me nor do they care too.

Original review posted by user Dec 04, 2018

I have been a customer at walgreens for over 20 years. I also take my prescriptions to other pharmacies where ever I can get a better price. I took my prescription to your store on Oct. 28 and was given a hard time from a male staffer and told he would not fill my...
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1 comment
h.kitchener
#1607399

You might want to go to the main Walgreen website and find the "contact us" or similar button and complain about this location. Give names if you have them.

Your use of pharmacies for the reasons stated is wise and reasonable.

The attitude of Walgreen's is rude and may even be forbidden by your state's pharmacy regulatory agency. You could do some research in this if you wish.

Review
#1415086 Review #1415086 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Cons
  • Will not return
Reason of review
Poor customer service
i was with walgreens some years . the where always so friendly ad helpful . . almost to good to be true . on the last prescription i had filled by walgreens pharmacy . on hancoak and del prado . in fla. on the 9/4/8 i ran in to a problem . a few month before that date .
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1 comment
Anonymous
#1576392

i only hope there is a salution . so that pharmacy workers at walgreens can not lay their hands on dangerous narcotics .

stealing them out of peoples prescriptions . how many times has this happen before and noone complaint about . if the would have . told the pharmacy .

i am a few pills short . the call that customer a liar . .we dont make mistakes . if at inventory count .

pills are left over . then that was a mistake made . and that can happen .. but not ....

if the inventory count comes out right . and 11 pills are misding .

then those pills where stolen . out of a prescription .

Review
#1376212 Review #1376212 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Pros
  • I enjoy the employees there very happy and nice
Reason of review
Order processing issue
1.9
Details
I will never use nor shop with Walgreens again! I've never had that experience with any other pharmacy. I've used Meijers, and two others and they all let you pick up a day or two early to account for scheduling conflicts. I don't know how CVS does this sort of thing...
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Review
#1201464 Review #1201464 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue

Walgreens in Orlando, Florida - Worst Pharmacy ever

1.0
Details
Since Prime has merged with Walgreens customer service has went down hill. I have been doing business with Prime for 2.5 year and never had a problem. I have had nothing but problems since the merger. I will be transferring all my prescriptions to anyone else. I have been lied to more than 4 times. I have had complications with medicine because of being lied to that my medicine is being processed and nothing happens and I go weeks with out. The worst thing that ever happened with when Prime decided to join Walgreens. I will never shop, use the pharmacy or anything at Walgreens.
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Review
#1157998 Review #1157998 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
2.0
Details
Anyway, I get a call from Walgreens stating that it is ready for pickup. I check the website where it states my prescription has been filled and is ready for pickup. I go there after work, and when I get to the drive through window, I tell the pharmacy technician I am...
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Review
#1142405 Review #1142405 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Cons
  • Pharmacy is constantly messing up
  • Unethical and rude pharmacy practices
  • Incompetent pharmacy service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Poor Pharmacist Patient Treatment
1.0
Details
Fill a rx? I have been w Walgreens for 10 years. I’ve ALWAYS gotten my rx filled 3 or less days early, suddenly now I’m being told I have to wait til I run out to get the refill. Also, different Walgreens tell me different things. I remember with this same medication...
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2 comments
Anonymous
#1673866

I'm fairly certain that you don't have to bring your own medication to THE HOSPITAL. They tend to have a fairly well stocked pharmacy on-site. How unfortunate that a pregnant woman is on here complaining about not being able to get her narcotic fix "early," I sure hope that baby was born without any defects or drug-addiction.

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Review
#1136626 Review #1136626 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue
2.6
Details
She just looked at the date and added 30 days and said I was early by 2 days she was never more wrong if I wait two days I will be totally out of medication that's why my doctor and insurance gives me a two-day lead. Now if I go there tomorrow the pharmacist will gladly fill my prescription and apologize for the representative being so illiterate. This has happened many times at this Walgreens...
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1 comment
Anonymous
#1392576

So you always take this medicine by picking it up with a two day lead like you do every time, and yet you won't have any pills this time with no lead? What the *** keeps happening to the two pills every month from filling early. Either trolling or a complete idiot.

Review
#1120085 Review #1120085 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue

Walgreens Prescription Refill Review

Sorry to say it, but you need to count every prescription dispensed by Walgreens. Within two days we were short-changed on two different prescriptions. Service is horrible. Difficult to trust Walgreens
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Review
#944461 Review #944461 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service

Walgreens treats customers like criminals

2.5
Details
I have had similar problems with Walgreens. I try to always use the same pharmacy so that they have all my med records, in case of allergies or interactions. I decided to go to a Walgreens closer to my doctor's office. The pharmacist knew me from the pharmacy I generally USED. She not only refused to fill my pain medication, she got downright nasty with me! This woman knew me so well, we had talked about steroid injections we both had. Another time a doctor ordered a liquid med that had to be mixed. (compounded) I was told only one Walgreens did that, ok. Took it there, was told it would be hours. I go home, get a call, it's ready. WRONG. It was a call center for Walgreens. My tummy was killing me, I saw a long sleeved guy, mgr, told him. My med was done in about 15 minutes. I will not use them for anything again. Not toilet paper, nothing. I do not give my $ to people who do not respect me as a person. Never.
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Review
#926193 Review #926193 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Pros
  • Racial profiling
  • Pharmacists book learning
Cons
  • Unethical and rude pharmacy practices
  • Insulting pharmacist
  • Total lack of customer concern by staff
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Poor Pharmacist Patient Treatment