Naples, Florida
Not resolved
5 comments

Picked up my medication at the Walgreen's located on Rt 41/Bonita Beach Rd- when I got home I noticed I had 2 prescriptions vs. one that I thought I had to refill.

When I reviewed the 2 prescriptions one was for XANAX a drug that I was not on, was not prescribed, and frankly do not need at this point in my life. I went to the pharmacy, they admitted an error was made. I requested a letter for my medical records that an error was made and I was not on that medication/was not prescribed that Rx. They said that I would get something 3 months ago.

Still waiting. I have contacted the district and corporate levels to no avail. I am background checked and have my own medical insurance which reviews all the medications, etc I am on. Being on XANAX raises a RED flag in my industry and will jeopardize my job and livelihood and perhaps raise my insurance rates.

I can not believe that this issue has been handled so unprofessionally.

What do I have to do next, hire an attorney ? Any suggestions

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Anonymous
#411936

@dietexperts It is not illegal to take back scripts....it is illegal to repackage and sell the meds to someone else. We just throw them in a locked box that gets destroyed by Corp. once a month.....no big.

Anonymous
#400302

They should have taken wrong drug back, that's controlled, and if you still have it without a script, that's bad. Did u refuse to return it? That's why they haven't refunded yet

Anonymous
#392612

I hate hearing this, and hope there won't be repercussions for you, as a result. Due to convenience I have all my prescriptions at Walgreens.

Sadly, I cannot recall the last time an RX was filled without issue. I did try another Walgreens in the same vicinity and the results were no different.

I so wish that Walgreens TV ad, with the kind Pharmacist interacting so patiently with a customer, had some validity. Unfortunatelly it doesn't.

I'm no longer Mrs. "Smith" or "Jones". I am a "date of birth" and a "confirmed address". The exchanges, when I pick my meds up are barely cordial.

The Managing Pharmacist is a mere photograph on the wall. SO? The patient roster is long, and there are scores of prescriptions to fill. SO?

So what!!

I hope you continue to pursue your case. And I hope there is a positive resolution. Then I hope you consider making the decision I have.

I will be taking advantage of a newly opened, old fashioned, "neighborhood" Drug Store.

One of two in the area. I am guessing prices won't be higher, and I am SURE anxiety will will be lower.

dietexperts
#392265

No they did not take it back- its against the law to do so. They did not refund my money.

They did not apologize , they did not answer me back.

Read through the comment before you comment. Obviously you fail to understand that every medication everything you do is electronically tracked.

Anonymous
#392256

They apologized and took back the medication. What more do you want?

People are so ungrateful these days. Get over it.