West Palm Beach, Florida
Not resolved
1.3
Details
Customer service
Staff
Website
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I went to my local Walgreens to fill my prescriptions written for my severely injured back.I went to the store and the tech took my prescription photocopied my ID and told me it would be ready in two hours about an hour and forty five minutes latter i received a call telling me he made a mistake that they didn't have it in stock ,informed me to come back and see the pharmacy manager he would be in all day I went there at twelve and was informed he didnt come in until two .I met the manager and he was the one who informed me that it was a cocktail when asked what that meant he informed that that was not to be discussed ,He then set the scripts on the computer and pushed no keys and told me that he was not going to fill them for me looking for any reason for this his comment to me is maybe this is a nice way of walgreens telling you they dont want you as a customer any more ,that I have been taking the medicine to long ,I dont know where pharmacist get there doctors degree injuries like mine dont get better and surgery is not an option . I would make a complaint to corporate but I have gone through this before and all you get is the run around . There has to be a law somewhere that states that when a legal prescription is presented and verified that the store must supply the medicine needed .I hope one day one of these people playing holier than thou have an injury that requires these medications and they are treated like they treat people and they suffer greatly to see what they are *** to people who need these thing to make it through the day

Product or Service Mentioned: Walgreens Pharmacist.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Walgreens Cons: Pharmacist was rude, Treat customers rudely.

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