State: Illinois Product: Walgreens Customer Care Clear all filters (7 of 137 reviews match)
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Walgreens is. Just worried about PROFIT + customer harassment I AM 76YEARS OLD AND HAVE TO SHOW A VALID PICTURE TO BUY A PACK OF CIGARETTES THIS IS SHEER STUPIDITY.AT THE SAME TIME THEY TWICE HAVE GIV

They could care less about customers .when called to check on a prescription 45 minutes to 90 minute wait is not unusual.i hope cvs runs walgreens out of busimess. They are just too big and will run the business no matter who they hurt. Angry Angry
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Review
#1525444 Review #1525444 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service
2.6
Details
I went in to a Walgreens Carr Clinic to be treated for the flu. The APN on duty essentially told me i didnt have the flu, even though i was runnubg a fever and had body aches. She proceeded to take my vitals (blood pressure and listen to my lungs) through my sweater...
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1 comment
Anonymous
#1188674

Get over yourself! Just because YOU believe you have the flu does not mean that the educated professional is going to agree with your self-diagnosis, and certainly is not going to prescribe you medication that is not indicated! It sounds like your main purpose for going in there was to get out if work!

Review
#841249 Review #841249 is a subjective opinion of poster.
Service
Walgreens Customer Care
Pros
  • Store location convenient
Cons
  • Being treated poorly
Reason of review
Poor customer service

Walgreens Customer Care Review

5.0
Details
I have stopped going to walmart .period. walgreens obtained my business because of their excellent customer service..I actually think they care and go out their way to help me. Thank you. It means a lot especially on a bad day!
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Review
#773304 Review #773304 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Good customer service
While out of town on business I Went to the Care Clinic at Walgreen on Meridan St. in Indianapolis yesterday. The practitioner in the Care Clinic was wonderful. The pharmacy staff on the other hand were the rudest people I've ever encountered. To make matters worse,...
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1 comment
Anonymous
#772152

every wonder why a CVS pops up right next to a walgreens!!!!!!!!!!!!!!

Review
#469068 Review #469068 is a subjective opinion of poster.
Service
Walgreens Customer Care
I see no point in contacting Walgreens's customer service department. After 20 years of calling and writing with complaints, I have yet to receive a response. Yesterday I signed into a take care clinic at 245pm. The monitor informed be that (1) the nurse...
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5 comments
Anonymous
#1168237

Have you spoken with a lawyer yet? If not please contact me. Daniellebehan17@gmail.com

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Review
#247213 Review #247213 is a subjective opinion of poster.
Service
Walgreens Customer Care
Loss
$40

Are the Qualifications to be Employed at the Walgreens Pharmacy are you have to be Rude and Nasty?

If my title (Are the Qualifications to be Employed at the Walgreens Pharmacy are you have to be Rude and Nasty?) The answer is YES. I have tried different pharmacys but for some reason the Walgreen employees are the nastiest pharmacists and front desk employees I have ever dealt with in my life. Why is that? I truly mean why is that? I sit and ponder the rational of my own question and come up with nothing. Does the Walgreens Corporation review this site? Do they even care how much their employees effect their customers or even us as people? It's funny how customer service works. How much a simple extra pleasant gesture can make from one person to another. What a change in a person's day these nasty employees can make if they just took a mere second to treat the customer with kindness and helpfullness. That one second of effort? Is that really take that much time?
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2 comments
Anonymous
#198545

If it always happens, could it be you that is mean and nasty?

powwowtime
#198392

Sorry to hear your experience. We have three Walgreens here in Yakima, Washington, and I shop them all the time, but I have never had to deal with employees less than courteous and helpful.

However it's at Wal-MART I usually run into the real "winners" for rude employees. LOL

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Review
#201796 Review #201796 is a subjective opinion of poster.
Service
Walgreens Customer Care

Walgreens Home Care is HORRIBLE

Walgreens Home care is a NIGHTMARE and continues to bill my insurance 120 days after the rental equipment has been satisfied. Walgreens is clueless, state they will fix billing, acknowledge the problem and do nothing but bill again and keep the problem front and center! Heck the equipment is not even that great either. This is our second CPAP since the first one broke and they did the same billing errors with the first. The turn over within Walgreens is unreal, probably due to the restructure nightmare. When you speak to one employee and Walgreens bills u again, you call and that employee is no longer there and you have to go through the nightmare again. Now Walgreens will be outsourcing to India and Philippines and clearly they can't get the accounting straight in the states let alone outside the country. Plus all the American Workers they lay off too. I strongly urge anyone needing medical equipment to check out other providers before engaging in the Walgreen's fiasco. Heck one does not feel well requiring the need for medical equipment and then you have to hassle with the gross incompetence of Walgreens and rude customer service. I am seriously considering reporting them to the BBB.
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Review
#167415 Review #167415 is a subjective opinion of poster.
Service
Walgreens Customer Care