I called in a prescription 5 days ago and the pharmacist keeps telling me that the Doctor hasn't called back. The Doctor said walgreens has not called her everyday walgreens tell me we'll call her, and everyday when I go to pick up the meds I am told we'll call the Doctor.
Today, they asked me if they should call. I told them to do whatevery they want to do. This happens everytime I try to refill an rx that requires a call to the Doctor. My husband is out of his medication and they don't care.
How can you call yourself a pharmacy and not be concerned about the patients medication. Right now my husband is out of his Prozac and it is not a medication that he should miss taking.
Product or Service Mentioned: Walgreens Prescription Refill.
Reason of review: drug refill.
Preferred solution: Deliver product or service ordered.