Update by user Apr 27, 2016
I moved, changed pharmacies and am completely happy!!!
No thanks to Walgreens. They seem to be either abrasive, incompetent or uncaring regardless of store or state.
Their employee posts here just proves that.
I changed pharmacies altogether and am happy.
I forgot what it was like NOT to dread going to the pharmacy.
Whoever post on my comment, please be kind.
It solves more problems than being rude which only inflames the situation and apparently attracts Walgreens employees who take their hostility home with them after they get off from work and then go online to further insult their customers. Bye Bye Walgreens, not nice knowing you.
Original review posted by user Mar 04, 2016
I was astounded by a 'Fill in' Pharmacist who tried policing my medications that I have had filled for the last 12 years. She questioned every single medication and was adamant on calling my physicians before filling refills all of which were electronically sent to them by my Physicians.
I told her she was not familiar with me, my medical history and couldn't even pronounce my name correctly so I was to trust her to "Question" my very competent and respected Doctors. Refusing to phone my meds into another pharmacy or filling without her 'divine' intervention, I told her she was not a Doctor or a Policeman. Being Asian, she kept repeating she was a Doctor of Pharmacology meaning, pharmacist. Escalated to the point of almost me having to call the police since I was out of my meds and it was the weekend.
Turns out, they were already filled and waiting for me to pickup in the bins. She had done this to many other customers apparently and cost the store the loss of customers. I would Highly suggest and recommend WALGREENS to instruct their pharmacists to act as such and not as treating Doctors or Policemen. If they have that desire, they are in the wrong field and should further their degree.
Too many other competing Pharmacies who would greatly appreciate the $2,000 a month plus business I bring to them. A shining example of people wanting to be something they aren't capable of being and trying to exert inappropriate authority. Again, Walgreens, Keep your pharmacists inline. I visit my Doctor's monthly and they are all in communication regarding my care and know much more about me than a traveling pharmacist.
Furthermore, it is my relationship with my Doctors at stake and I would laugh at a pharmacist questioning a patient's doctors if it weren't so potentially damaging to the patient and insulting to the Doctor.
To boot, they are very irresponsible in calling my Doctor for refills when needed or quickly if at all in obtaining a PA for the insurance company but they do not hesitate to call a Doctor to question prescribed medications I have taken for over 12 years without any known interactions?
Totally inappropriate and disrespectful behavior. TRAIN YOUR PHARMACY STAFF.
Product or Service Mentioned: Walgreens Pharmacist.
Reason of review: Poor customer service.
Monetary Loss: $2000.
Walgreens Cons: Pharmacy is constantly messing up, Service.