Shelby County, Tennessee
Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Turnaround Time

So,.. I dropped off( 5 )rolls of film at the Walgreens located at 8046 Macon Rd.

Cordova Tn a week ago. On last night I decided to pick up pictures along with pain medication. The employee proceeded to ring my items totaling $174.00!! Immediately I laughed and asked the guy if a free carwash came with it also...

he looked at me just as confused as I was with the total. I told the guy something definitely was wrong, he said no ma'am it's right. I grabbed one of the 5 BOXES of printed pictures to realize the clerk whom checked the pictures in, not only processed 5 rolls, BUT also 5 copies of each picture! I told the clerk this order is so wrong and I am not paying for it.

He noticed the multiple copies as well, called the MGR. At this time, they proceed to open my pictures pulling one copy of each picture out, putting finger prints all over the them. On top of that they had all of my pictures spread out all over the counter for all of there customers in line to see!! I felt so violated!!

Poor customer service as well as totally violated my privacy! I will be contacting corporate!

This is extremely unacceptable!! A 20 minute trip to Walgreens turned into a 1 hour and 10 minutes!......disappointed with you guys!

Product or Service Mentioned: Walgreens Prescription Refill.

Reason of review: Poor customer service.

Preferred solution: Full refund.

Walgreens Cons: Invasion of my privacy.

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