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I really think you (Walgreens) should do something with your customer service (Phones) and at this store. Today at 09:15 PM I called your customer service line, and I really hope your phone calls are recorded, because the person that answer the phone, should not represent your customer service at all, I will follow this until the latest consequences just to make sure that person does not work for Walgreens any more.

My brother went to the pharmacy today at 09:00 Pm asking for someone to take the blood pressure and help him because he didn't feel well.

He had high blood pressure this morning, explain this to the pharmacy at the store, and at the pharmacy someone told him that you do not have the possibility to do that at the store.

You did NOT HELP HIM not even calling 911... offering assistance...something that very human been should do with someone in distress.

10 minutes later my brother was on the phone with me asking for help because he could not move and was feeling chest pain, and he saw a pharmacist taking the blood pressure to someone else. So I wonder...was this because my brother is Hispanic looking or because of is accent? (which by the way he speak proper English).

I know the pharmacy has no obligation in taking blood pressure...but are you going to let someone die or be hurt in your store without even HELPING???

I called the customer service phone line...if that how I should call it....and a very rude woman told me that she had not any system and that I should call IN AN HOUR...SHE WAS UNAVAILABLE TO TRANSFER " mam...if he feels that way...he should call 911...she said...and hung up..

ITS THAT REALLY WHAT YOUR STORE REPRESENT? Not helping a human been??? Or why was for??? His race, accent or gender? I dont understand why he was denied help and you were clearly offering someone else the simple service of reading blood pressure...or even calling 911...or was too expensive the call.

I will NEVER step a foot in one of your stores and this story you will read it in Blogs, webs and newspapers...

I am going to pick up my bother hoping for his, mine and your sake he is fine when I find him.

Reason of review: Poor customer service.

Location: Miami, Florida

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Guest

Wait so you said "I am going to pick up my bother hoping for his, mine and your sake he is fine when I find him" at the end of this long essay you wrote. So that means you took the time to find this website and then write a long post before you went to help your brother....

Guest

How *** of you and your brother. Both of you should call 911. Nobody is responsible for you.