My son is a type 1 diabetic and we called on Sunday to refill his insulin and other prescriptions as we’ve done for the past 3 years. Our prescriptions were canceled without anyone taking the time to inform us.
We didn’t find out until we tried to pick it up two days later. Then we had to call my sons endocrinologist and have an emergency call placed to get the prescriptions refilled. This was the most unprofessional thing I have ever seen.
It could have been very serious if we couldn’t have gotten the insulin and potentially cost my son a hospital visit or worse. We are going to have our prescriptions filled elsewhere from now on and I will be informing everyone I can of this horrific action.
Product or Service Mentioned: Walgreens Insulin Prescription Refill.
Reason of review: Order processing issue.