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Why all of a sudden you cannot speak with no one at Walgreens in Wilmington Delaware at the Maryland Avenue store they changed over to a new phone system you do not have no options me and my wife are on separate phones my wife is two callers I am 4 callers ahead and it's been over an hour and a half now and no one has picked up on either side unbelievable the doctor said he tried to call in our prescription and he just hung up after 15 minutes What is going on going to have to look at a Nother drugstore that will help me and I am a patient person but this is way over-the-top

Product or Service Mentioned: Walgreens Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1345554

Why would 2 people hold on for over 1 1/2hrs on a phone waiting? Do you not have anything better to do?

Good example why the phone lines were tied up...2 phone calls from the same household at the same time.

Really! get a life and go into the store and talk directly to them or call later during a slow time.