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Walgreens in Staten Island, New York - Rude pharmacy techs and common mistakes

1.0
Details
Attempted to refill two prescriptions on September 12, 2019 both refillable until Oct. 2019 and Nov. 2019 respectively. Talked to a male pharmacy tech at Getz Ave Walgreens on Staten Island who was rude and unprofessional.This Walgreens commonly makes errors advising that prescriptions need Dr. Approval even when they clearly do not I'm going to CVS next time..
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Review
#1652213 Review #1652213 is a subjective opinion of poster.
Cons
  • Rude pharmacy techs
Reason of review
Poor customer service
Preferred solution
Not shopping there anymore
Tags
  • Walgreens Poor Customer Service
What happens when people who take controlled substances travel abroad and will need extra meds before they travel?!?
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2 comments
Anonymous
#1732230

My pharmacist will fill early if you bring hotel reservation,ticket or anything that will prove you are going on vacation.I have done this twice.Very easy.

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Review
#1619780 Review #1619780 is a subjective opinion of poster.
Walgreens stores have lost their Mind. BOYCOTT THEM . My husband was going to Walgreens to buy 12 pack of Corona, snickers, eye drops for my daughter. He asked me to jump in the car and go with him for the ride to the corner store. We get to the register and my husband...
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8 comments
Anonymous
#1720326

Maybe you should take that as a cue to lay off of the sauce. And those Sneakers candy bars are very fattening. We wouldn't want your assets to become Super-Sized.

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Review
#1594547 Review #1594547 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$5000
Preferred solution
Let the company propose a solution
Tags
  • Policy Doesn T Make Sense
1.0
Details
I called in as I always do every month at this time to doa refill. I always call within 21 days of the last refill for my birth control. My 1st problem is the gentlemen who picked up Richard advising you all are out of the type I use, your store never have the brand...
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Review
#1378892 Review #1378892 is a subjective opinion of poster.
Cons
  • Poor service
  • Lack of respect
  • Bad pharmacists
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
I had a prescription called in to a local pharmacy they refused tip fill it because it was 29 days not 30 because they said i shouldn't be out and i could just come tomorrow That is true except that i work all day i can't get it until the evening when i am supposed to...
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4 comments
Anonymous
#1532748

You must not need it too bad if you’re not going to pick it up on your way to work.

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Review
#1308087 Review #1308087 is a subjective opinion of poster.
Reason of review
Poor customer service

Walgreens in Newburgh, New York - Billing insurance for my pain meds

3.4
Details
I had my pain management doctor send over my prescription after my visit monthly . I have alot of issues and even work for Walgreens and have never been treated so bad . I found out that they are billing for my medication and my insurance approves it for 5 day early fill but Walgreens now says on the 30th day . I have been four days behind since last month . Saying they had to order medication that took 5 days . However my insurance says they billed and got paid for my medication but I didn't get it until the 30th day and had withdrawal syptoms as I have been on this medication for treatment for numerous issues since 2003. Why do they get to play god ?
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Review
#1146398 Review #1146398 is a subjective opinion of poster.
Reason of review
Order processing issue
1.4
Details
Walgreens New Hartford NY Kellogg Rd waiting 2 weeks for prescription been there 4 times dr. Said script would be $20 Walgreens said it would be $540 then I complained they said , OK, $140.. really bad service and notifying attorney general
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1 comment
Anonymous
#1221375

Why is your Dr. Telling you what the cost of your prescription will be $20.00, does he work in the pharmacy.

You don't see pharmacists telling patients how much a Dr.s appointment will cost them, or a procedure will cost.

The cost of your prescription is determined by what your prescription insurance covers on the cost of the drug and what the copay is, unless you don't have insurance then you pay the cash price and that is determined by the price the pharmacy has to pay for the drug. So don't complain about the pharmacy, look to yourself to complain to, you should know what your insurance covers for your medications and what your co-pays are, rx insurance determines this and not your doctor or the pharmacy, So just chill out, don't complain.

Review
#926820 Review #926820 is a subjective opinion of poster.
Reason of review
Order processing issue
4.4
Details
Just want to know why Walgreens slogan is "be well" but when you check out at the register, the cashier tried to convience you to buy candy bars.
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3 comments
Anonymous
#1196336

Candy bars agent necessarily unhealthy unless they are eaten in excessive amounts. There is nothing wrong with treating yourself from time to time and it can actually help a person to lead a better life. Also, why would you be upset about the candy bars, that aren't necessarily harmful, but you're not upset that they sell cigarettes, which are definitely harmful?

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Review
#889852 Review #889852 is a subjective opinion of poster.

Walgreens Customer Care Review

Really loved the Beauty Advisor @ Walgreens on Ave J. She was a delight to talk to, I think her name was Nayabb. Was helpful answering questions and polite. Helped me pick out a good scrub for my skin and explained what it did. She also helped me pick out a foundation that went nicely with my skin and told me how to apply since I'm not so good at make up. Thank you for the wonderful experience!
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Review
#887933 Review #887933 is a subjective opinion of poster.
Reason of review
Good customer service

Contact Walgreens Customer Service

Mailing Address:
Walgreen Co.
200 Wilmot Road
Deerfield, Illinois 60015
United States
Phone:
(877) 250-5823
All Walgreens Contacts
1.0
Details
I have never seen such a bunch of bad news bears or misfit toys in one place than at the Walgreens on s. Broadway in hicksville ny.. no one, not even the manager knows what they are doing . my dr. Sent in a script in the morning. A couple of hours later, i get a text...
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Review
#872474 Review #872474 is a subjective opinion of poster.
Reason of review
Poor customer service