State: New York Product: Walgreens Cashier Clear all filters (5 of 56 reviews match)
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Asked to use the bathroom at the Fordham Road and Webster Ave location in the Bronx NY. Was told that I couldn't by a rude cashier,I then asked for the manger and was told by another cashier and floor worker because they have people that get high in the bathroom...
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3 comments
Anonymous
#1310223

try cleaning the bathrooms after a customer has USED it - you will then change your mind.

There are times that even using plastic gloves are not enough.

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Review
#827132 Review #827132 is a subjective opinion of poster.
Service
Walgreens Cashier
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Walgreens in New York, New York - The Walgreen in 58-02 metropolitan ave ridgwood ny 11385

im a dedicated costumer who enjoy going to Walgreen to get all my things this is my second complaint I am so upset to That I will never be able to return back there because of the customer service I went inside with my mother pick up a few things that I needed and as I walk to the cashier the workers ignored me and my mom and we waited and waited on line as we seen them elbowing each other I was confused and really upset so I left everything on the counter and walked off this is not the first time I have a very bad experience with them so from now on I vow to never return in there but I will keep making complaints and speak to the manager until something is done this is so ridiculous it's the closest thing I have to my home and I love going in there at least for five times a week to get what I need
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Review
#758713 Review #758713 is a subjective opinion of poster.
Service
Walgreens Cashier
Cons
  • Being treated poorly
Reason of review
Poor customer service
I had ordered calendar online to on 10th was given confirmation to pick up at 11:14pm. I arrived at the store next morning on 11th at 8:50am, had to ask front cashier for help. She called someone to come and help. Man came to help and was interrupted by Walgreen’s...
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2 comments
Anonymous
#772695

As for the photo not being in their own department,

Front cashier has their duties in their small section, Cosmetics cashier as their duties in their small section, and then photo's duties are with the rest of the store. This is why photo is out and about in the store all the time.

And no, it's not as simple as hiring more people. I would love if it was that simple, so much love if it could happen.

Nonetheless, it is unfortunate that no one stopped to see if you required assistance as they are going by you. One of the customer service things we are asked to do is ask how customer's are doing or how we can help them as we see them close by us.

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Review
#470447 Review #470447 is a subjective opinion of poster.
Service
Walgreens Cashier
Walgreens advertised via emails and in store signs and postcards that every Wednesday is Senior Discount Day. But when I went on Wednesday the promotion is non-existent! I heard all kinds of excuses like: "the senior day is on Tuesdays not Wednesdays" or "the senior...
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8 comments
Anonymous
#1155375

Senior Discount day is the first Tuesday of every month.

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Review
#431847 Review #431847 is a subjective opinion of poster.
Service
Walgreens Cashier
Loss
$100
On June 8, 2010, I went to the Walgreens at 755 Broadway, Brooklyn, NY 11206 to buy eye drops. They were locked behind a panel. I asked a worker to get me the eyedrops. He pressed a call button and walked away without saying anything. An automated announcement was...
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11 comments
Anonymous
#323739

I work at a Walgreens store and we always respond to calls and go out of our way to help our customers. I've personally gone above and beyond to help many customers, as have my coworkers, even when those customers weren't particularly nice to me in return. I understand your frustration and yes, those do sound like rude employees. But on the other hand, I've had people make similar complaints on myself and others where the details were absolutely warped.

Just keep in mind that you can't pigeonhole all Walgreens employees based on a bad experience with a few. We're not all the monsters you just made us out to be :)

Everywhere you go there will be at least one rude employee, most likely. But keep in mind, we deal with hundreds of rude customers a day as well. It goes both ways

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Review
#185214 Review #185214 is a subjective opinion of poster.
Service
Walgreens Cashier