Reno, Nevada
Not resolved
3.8
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Customer service
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2 comments

For 52 years, I took Dilantin to try and control epileptic seizures. Then in 2013, my neurologist switched my medication to Levetiracetam. (500 mgs.) He wanted to eliminate my puffy gums. He started me out on 4 pills a day.

I brought the prescription to Walgreens, and they charged me $132 a month. After 6 months, they raised the price to $152. Then 6 months later, they raised the price to $172. Why?

Last year, my neurologist increased the dosage from 4 pills a day up to 6 pills a day. (a 50% increase) Then what did Walgreens do? They increased the cost of my prescription from $172 a month up to $256!

This year, I found out that Sam's Club only charges $30 a month for the same prescription. HealthWarehouse.com charges $36. And, Safeway only charges $38.

Walgreens charged me $20 every year just to join their Prescription Savings Club. What was I saving? I didn't save anything! Walgreens OVERCHARGED me by more than $2000 for the Levetiracetam. If not, it would mean that the cost of my drug has gone down by more than 80%, not up!

Product or Service Mentioned: Walgreens Prescription Refill.

Reason of review: Pricing issue.

Monetary Loss: $2500.

Preferred solution: Full refund.

Walgreens Pros: Product variety, Most employees courteous.

Walgreens Cons: Overpricing.

  • Medication Rip Off
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Anonymous
#1118160

you are quoting prices from goodrx which is not always correct. Also your insurance is the one that decides your co-pay. If walgreens it not a preferred pharmacy for your insurance then your co-pay will be high.

Anonymous
#1122336
@Anonymous

I found out that the prices quoted by GoodRX are correct. I got my prescription filled at Sam's Club, for two months.

The cost was only $30 each month. Then, I got my prescription filled at HealthWarehouse.com for three months. The cost was only $36 each month! If Walgreens overhead is causing them to have to charge us an extra 600%, or 700%, every month, then why did they open five stores within 5 miles of where I live?

There weren't any Walgreens stores located here 30 years ago. Why do we need drug store chains if they can't survive, unless they charge us 700% more than what their competitors charge us?