I have been taking Ambien for almost ten years. We lived in Oklahoma and moved to Illinois a year ago.
I always get it filled 5 to 7 days in advance. This time I tried the same thing and told to wait to five days early. I went back and now told it is Walgreens policy I can no longer get it filled sooner than 48 hours before my last pill. A 48 hour window is ridiculous.
The duty tech at first tried to tell me it was DEA. I called DEA and Blue Cross and both agreed it could be filled now but that Pharmacies now have GREAT power to determine when they want to fill medications.
This needs to be reviewed and at least customized for those of us with a history of a specific medication. If there is an emergency or bad weather that prevents me from getting back to Walgreens in that 48-hour window, I will not get the medication I need to go to sleep which will cause multiple problems for lack of rest especially since I am anemic.
Product or Service Mentioned: Walgreens Prescription Refill.
Reason of review: Pharmacy Refill Policy.
Preferred solution: Deliver product or service ordered.
I liked: Ability to order medications online.
I didn't like: Internal policy restricting refilling prescriptions.