I am a physician and was on call last weekend and was calling in an emergency supply of meds for a patient. I kept being connected to different pharamacy techs who would either disconnect me or place me on hold for up to 37 minutes!!!
And then a tech finally came back to say they still couldn't get the pharmacist and none of the techs said they were even able to take a message when I asked them to and to have the pharmacist call me back and in the end after hours, I just left a message on a voicemail that they connected me to and I never heard back from the pharmacist.
I told the patient to find another pharmacy. This is malpractice and unacceptable!!
Product or Service Mentioned: Walgreens Pharmacist.