I called in my prescriptions this Friday morning. Several of which can be dangerous if you skip them.
Some needed the doctors ok to refill. I had to call throughout the day pushing them to contact my doctors office. Then double checking at my doctors office to see if they got the request. End result?
One they waited until after my doctors office closed to fax a request, though they deny being late. So now I'll be missing that med for 3 days until my doctors office reopens on Monday. This on top of being put on hold each time i called. On hold for so long that their music ran out, and their system redialed the pharmacy.
Only to be asked to hold yet again. Not at all happy.
Product or Service Mentioned: Walgreens Prescription Refill.
Reason of review: Poor customer service.
Walgreens Cons: Pharmacy is constantly messing up.