I went to the pharmacy to pick up a prescription for my father who has an inflammation in his prostate I asked them to refill the metronidazole and they refilled another prescription called metoprolol. I asked him to please correct the medication and they said the other one didn't have any refills which I accept.
When I called for the refill I specifically asked for the metronidazole. Whoever answered the phone did not did not once repeat themselves or confirm the prescription back to me therefore I feel it was there mistake, once I picked up the prescription I drove off I (drive-through mind you)and I realized I had the wrong prescription so I went ahead and called them to let them know that I was going to go back they were very rude they told me I had the wrong prescription I had said the wrong prescription and that they could not give my money back after I paid out-of-pocket because I want my father to feel better they told me insurance would not cover it I went back they would not return my money I asked to speak to a manager they said she'll be in on Friday I thought that they were Very rude in the way they handled it. I did not mess up, obviously they did when I initially called.
After sitting in the drive-through for about 10 minutes they gave me back my money but they were very rude about it. WALGREENS @ CORAL RIDGE AND SAMPLE FL 33065 SUCKS !!
Product or Service Mentioned: Walgreens Prescription Refill.