My son was in Urgent Care and was written a prescription for Millipred, which is not a covered drug and the prescription specifically said "substitution allowed", however the pharmacy dispensed the brand, stating that they do not currently have the generic in stock and it cost me over $80. The pharmacy did not make an attempt to contact another pharmacy to see if they had a generic.
This is not a good business practive and poor customer service. Not going back to this pharmacy, this prooves how lazy pharm.
techs are at that location (Colorado Foxfield Walgreen's) - not going to make an extra step to satisfy their customers.
Product or Service Mentioned: Walgreens Customer Care.
Monetary Loss: $80.