I called to see if I could get a flu shot and was told yes. I went in and saw a sign telling me to sign in at the computer kiosk.
I did this and sat for nearly a half hour. Shortly after I signed in, a nurse came out of the "Healthcare Clinic" (confusing name because it's so generic) and went elsewhere in the store. She didn't even look at the kiosk screen. When she finally came back 20 minutes later, she again didn't look at the screen.
She just went in her room and did whatever. There were no patients ahead of me. So I waited in the pharmacy line to ask what the deal was. When I finally got up to the desk, I explained what happened, and they told me that the Healthcare Clinic was not part of Walgreens.
Even though it is in the Walgreens, and there's no sign saying that. So the pharmacy tech knocks on the door and rouses the nurse out of her nap or whatever, and she gives me some lame excuse about her system not alerting her, even though she walked right by a screen with my name on it and never even glanced at it. Then she tells me that she has no flu vaccine. I explain that I called and asked.
Well, apparently the pharmacy has vaccine, but since they are separate, I would need to wait in line again and sign in with them and start over.
At this point, I was so pissed, I just left. I will not be going to Walgreens again for anything unless I have absolutely no other options.
Monetary Loss: $20.