The person handling my prescription was rude and hung up on me in the middle of a question. I tried to call back and was put on hold and no one took the call.
The call was made to Walgreens pharmacy in Jasper, TX today, 10/16/2018. I have my mother's prescriptions set up on my online account so I can manage her prescriptions if needed. For some reason when I tried to refill for her at her Jasper Walgreen's it sent it to my Walgreen's pharmacy in Baytown, TX for refill. Normally it gives you the option to change pick up but it did not this time.
I attempted the "Chat" online to clear up the mistake but she made it worse by sending my prescription to Jasper and my mother's to Baytown. That is why I had to call.....anyway it was a simple problem made into a huge problem.
Product or Service Mentioned: Walgreens Prescription Refill.
Reason of review: Order processing issue.
Walgreens Cons: Customer service at jasper texas location, Customer service.