Walgreens - Racial Profiling, humiliation
Today, 8/21/2010, I went to my nearest Walgreens located at 755 Broadway, Brooklyn, NY 11206, to return a lipstick in which I was overcharged and buy a few household items.Since it was raining I was wearing a sweater to cover my hair.
Throughout my shopping at the store I was followed by employees and the security guard, making me very uncomfortable. I finally decided I was not going to give my money to this store and decided to return the lipstck. While at the register the manager asked the clerk where is the "code 5", and the clerk replied, "it's ok, it's her here" meaning that they didn't need to follow me anymore since I was already leaving I guess. Since I was returning an item, the manager had to conduct the transaction, I was so mad that I asked him "so just because someone is wearing a sweater means they're going to steal something?" and he just smirked at me!!
Such disrespect. This trip to the store humiliated me, I actually left crying and shaking! I'm a college graduate and in no way do I act or dress like a thief! The manager didn't even apologize for humiliating me.
Once home I called the store because the manager's name was not on the receipt and whoever answered gave me a hard time, asking me why I wanted the manager's name. Afterwards, he finally relented and told me the manager on shift was Mr.
Swanzi.What was so hard about giving me the manager's name?